Cyber Fusion– Security Operations Center Manager (SOC) Lead

Job Description

Position summary

Cyber Risk Fusion SOC Lead - Manager

Are you interested in improving the cyber and organizational risk profiles of leading companies? Do you want to be involved in delivering Fusion Managed / Security Operations Center (SOC) Services including identifying unauthorized activities and intrusions in their networks in real time? Are you excited about rapidly changing operational environments, learning what you need to get the job done, and producing accurate and timely results?

If yes, then Deloitte’s Fusion Managed Services (FMS) team could be the place for you! Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping cyber initiatives today. Deloitte’s FMS business is passionate about making an impact with lasting change. Delivering our industry leading services requires fresh thinking and a creative approach. We collaborate with teams from across our organization in order to bring the full breadth of Deloitte, its commercial and public sector expertise, to best support our clients. Our aspiration is to be the premier integrated services provider in helping to transform the cyber security services marketplace.

Our team is client focused and mission driven. As a Cyber Risk Fusion SOC Manager in Deloitte's Fusion Managed Services, you’ll work with our diverse teams of passionate professionals to help solve for some of today’s toughest cybersecurity challenges to enable or clients to achieve business growth and manage risk.

Work you’ll do

As a Fusion SOC Manager you will oversee the day-to-day operations of the SOC delivery team, maturing processes and driving new innovations.

• Responsible for leading a 24x7 team of Security Analysts serving FMS clients
• Provide oversight of SOC day to day operations and service delivery
• Responsible for service management of the team to include overall use of resources and initiation of corrective action where required for the SOC team
• Represent FMS as needed for client SOC visits and media relations
• Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts as contracted by clients
• Responsible for ensuring quality of service metrics are maintained, reported on, and adhered to by the team
• Perform periodic auditing of security incidents
• Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvisation to achieve operational objectives
• Coordination and collaboration with FMS Service leads and other teams to support service delivery
• Identify and communicate operational risks and major issues to FMS senior leadership
• Provide tactical support as needed for major incidents impacting clients and/or FMS service incidents and issues
• Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight challenges as needed with key stakeholders
• Oversee hiring, training, and assessing of threat management analyst workforce
• Oversee threat management and identify threat vectors to aid in the development of use cases for security monitoring
• Coordinate with stakeholders, build and maintain positive working relationships with them
• Drive continuous improvement of SOC operations and service delivery quality
• Demonstrate strong leadership and communication skills
• Maintain individual certifications and learning requirements in FMS and Deloitte
• Actively seek self-improvement through continuous learning and pursuing career advancement
• Adhere to internal operational security and other Deloitte policies

Qualifications

Required:

• Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience
• 4+ years working in security information and/or technology engineering support experience
• Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Ethical Hacker (CEH) or equivalent
• Able to work shifts on a rotating basis for 24/7 operational support
• Experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.
• Extensive knowledge of Advanced Persistent Threats (APT) tactics, technics and procedures
• Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.
• Understanding of common network infrastructure devices such as routers and switches
• Understanding of basic networking protocols such as TCP/IP, DNS, HTTP
• Basic knowledge in system security architecture and security solutions
• Willingness to travel up to 25% required (Mon - Thurs) on a weekly basis (while travel up to 25% is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).
• Must be legally authorized to work in the United Stated without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture
• Strong understanding of threat analysis and enterprise level mitigation strategies
• Working knowledge of how malicious code operates and how technical vulnerabilities are exploited
• Strong knowledge of operating systems and networking technologies in general
• Strong knowledge of cyber threats, defenses, motivations and techniques
• Excellent interpersonal and organizational skills
• Excellent oral and written communication skills
• Strong analytical and problem-solving skills
• Self-motivated to improve knowledge and skills
• A strong desire to understand the what as well as the why and the how of security incidents

The Team

Deloitte Advisory's Cyber Risk team helps complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient. ^TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory’s Cyber Risk Services practice.

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html