Medical Representative

Job Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Medical Representative Position in the Bio-Medicines Team The candidates should:

• • Demonstrate a deep understanding of the healthcare marketplace

  • Demonstrate a deep understanding of patient disease states and available therapeutic options

  • Demonstrate a thorough understanding of current treatment guidelines,

  • Understand the customer (systems, accounts and key stakeholders)

  • Use sales aids, clinical data and reprints effectively

  • Understand local healthcare system(s)

  • Follow compliance, ethical and legal guidelines

  • Analyze territory and accounts to make trade-off decisions utilizing relevant data and resources (e.g., results, quota, tracking tools, segmentation, etc.)

  • Identify opportunities after considering growth potential, benefit and effort, account influence and access

  • Stay current on competitor’s products

  • Apply product knowledge to achieve goals

  • Leverage each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)

  • Collaborate with teammates to create exceptional customer experiences

  • Engage in valuable dialogue by asking about customers’ priorities and showing sensitivity to time constraints, regardless of level or role within account

  • Respond quickly and appropriately to customer needs

  • Evaluate execution of territory and account plans and acts quickly to adjust plans based on results

  • Actively seek customer feedback

  • Address customer questions, concerns and complaints promptly and accurately

  • Gain access to customers

  • Effectively handle customer objections

  • Use appropriate closing/negotiation techniques

  • Record details of the sales call and prepares next call objective

  • Follow-up with customer on commitments

  • Understand customer priorities and how those priorities impact their decision making

  • Build and maintain business relationships to deliver high quality customer experience

  • Manage territory using SPP metrics

  • Identify relevant customer and territory market information

  • Complete administrative tasks in an accurate and timely fashion

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.