Senior CloudOps Engineer

Job Description

Job Description:
Senior DevOps Engineer
In this role you will enable education solutions supporting students worldwide with scalable and reliable infrastructure. The Chegg Cloud Operations & Infrastructure team has built a solid foundation of service using Operations best practices and embracing new technologies to improve efficiency of our developers and to bring quality to the products delighting our customers. The ideal candidate will have had experience in cloud services such as AWS and is eager to collaborate and provide guidance to the organization as we grow and tackle new challenges.
Responsibilities:
· Surface infrastructure project requirements from stakeholders and drive those efforts to completion on time and to specification
· Identify and manage risks to ensure product quality and delivery schedule expectations are achieved
· Partner with Site Reliability Engineering and Release Management in troubleshooting system issues in production and test environments
· Bring predictability and consistency to the configuration management of Chegg systems, building infrastructure as code
· Participate in 12x7 on-call rotation schedule (0900-2100PT)
· Lead, mentor, and teach your teammates while understanding that you are always a pupil
Requirements:
· Experience working with large scale production Linux systems in cloud environments such as AWS, GCP, and Azure
· Experience with source code version control systems such as GIT, CVS, and RCS
· Strong understanding of monitoring tools and concepts
· Experience with networking and a solid understanding of DNS, TCP/IP, and load balancing technologies
· Strong scripting ability in Python, Go, and/or a shell of your choice (bash, powershell, etc.)
Useful skills:
· Experience working with persistent data stores such as MySQL, Cassandra, PostGres, and MSSQL
· Experience with containerization such as Docker and Kubernetes
· Experience with Atlassian products like JIRA and Confluence
· Global Cloud networking knowledge and experience
· Experience with Hashicorp Terraform

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first...Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Chegg is an equal opportunity employer