SAP iXp Intern - Product Support ByD - Financial Team Job

Job Description

Requisition ID: 260415
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

About the SAP Internship Experience Project:

SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP:

• Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: With Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team:

Our Product Support – Customer Experience Portfolio organization is looking for an intern to join and support Cloud for Customer (C4C) and SAP Business ByDesign (ByD) customers globally.

In the ByD/C4C Product Support team you will have the opportunity to learn a vast range of technical topics. Are you up for the challenge?

What you’ll do:

Position Title: SAP iXp Intern - Product Support ByD - Financial Team

Location: São Leopoldo, RS, Brazil

In this role, you’ll:

• You will help delight SAP partners and customers by analyzing and resolving known errors
• You will do it by means of Knowledge Base Articles (KBAs), solved customer incidents, documentation, or verifying customized entries or hardware parameters
• You will share knowledge by creating KBAs, discussing solutions with colleagues, and participating in forums
• You will learn a lot of technical and business topics through training sessions, mentoring, and e-Learning trainings
• When needed, you will report errors to development teams

Who you are:

We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.

• You must be an undergraduate student in IT/Computer Science, Engineering or related areas (from the 2nd semester or to be graduated in approximately 24 months)
• English: Advanced level is required (oral and written). You will be in contact with customers and colleagues globally via email, system and phone
• knowledge on Skills to troubleshooting XML messages

Nice to Have:

• Knowledge of document creation.
• General Organizational Management and Master Data
• Financial Controlling
• Cash, Liquidity and Payment Management concepts.
• Financial and Management Accounting
• Spanish skills

Follow @SAPiXp on Instagram and don’t miss anything about our experiences worldwide!

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations :