Program Manager

Job Description

Foursquare is the leading independent location technology platform, powering business solutions and consumer products through a deep understanding of location. Over 1,000 clients—including more than 50% of the Fortune 100—choose Foursquare.

Foursquare’s toolkit includes Placed powered by Foursquare, Audiences powered by Factual and Proximity powered by Factual, Analytics Solutions, Places, Pilgrim SDK and Pinpoint. Together, these products empower brands to measure foot traffic lift via multi-touch attribution; deliver proximity-based advertising; analyze and identify trends; drive deeper engagement via Foursquare’s industry-leading developer tools, which have been selected by 200,000 developers including AccuWeather, Apple, Samsung, Microsoft, Snapchat, Twitter and Uber; and optimize advertising campaigns across hundreds of audiences. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date.

Foursquare has more than 350+ employees based in New York headquarters with offices in Seattle, Los Angeles, San Francisco, Chicago and Singapore. In 2019 Foursquare acquired Placed from Snap Inc., and then in 2020 merged with Factual. Foursquare is proud to be funded by The Raine Group, Simon Ventures, Naver, Union Square Ventures, Andreessen Horowitz, DFJ Growth, Morgan Stanley Alternative Investment Partners and more.

About the Team:

The PMO team is responsible for defining, implementing, and maintaining the standards for program and project management within Product and Engineering at Foursquare. Sample programs include Privacy (CCPA, GDPR), AWS Cost Management, and Software Development Process Improvement.

About the Role:

The Program Manager brings knowledge of software development (apps, APIs, platforms), providing a layer of structure and efficiency through the standardization of our tools. As the intersection of product and engineering, the program managers collaborate with business partners and engineering teams to improve our products, services, and processes.

Responsibilities of the role:

• Manage deployment, build standards, and provide training where needed for internal tools to better manage OKR’s, roadmaps, and backlogs
• Develop, implement, drive, and train company on new processes and process optimization
• Manage high-impact/ high-visibility projects or programs across multiple business units to successful outcomes on time and within budget
• Communicate program status and risk to relevant stakeholders, team, and partners, including up the management chain, escalating when appropriate on trade-off decisions.
• Translate goals and objectives into iterative deliverables for implementation
• Champion agile to teams unfamiliar with its practices, such as backlog grooming and facilitating sprint ceremonies
• Balance competing factors (risk mitigation and issue resolution, dependency management, highest-ROI, etc.) to effectively maximize impact to customers

Qualifications:

• 4 of years experience in a similar role or similar working experience
• Scrum Master or Product Owner certified
• Familiarity with Agile forms, with a preference for Kanban
• Experience in helping teams evolve their Agile practices
• Bachelor's Degree in business, computer science, or related field, or 8 years relevant work experience
• Ability to understand software engineering fundamentals. Exposure to large-scale systems.
• Experience in communicating technical concepts to non-technical audiences, and connecting business context and customer impact to engineering tasks
• Enjoys bringing creative thinking and ideas for improvement as a member of the PMO and as a member of software delivery teams
• Strong spreadsheet skills
• Strong written and oral skills
• Experience collaborating with external customers & senior leadership

Nice to have:

• Experience in location data platforms, or targeting and segmentation services.
• Agile coaching experience
• Enterprise software development (experience as a developer, SDET, architect, etc. a plus)
• Experience working with geographically dispersed teams
• Knowledge of JIRA preferred

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.