Project Manager / Customer Manager with German language

Job Description

Job Description:

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Are you looking for a unique, truly innovative role? Then we have the right opportunity - we are looking for a Project Manager/ Customer Manager with German to join our dynamic and highly professional team! If you have a track record in a similar role, want to be part of a business that is growing - with great opportunities, and are ready for your next role, then please apply today.

In this position, you will be responsible for building, nurturing and maintaining a strong, advisory relationship with the customer to thoroughly understand their business strategy, priorities and goals. The focus is leading and guiding a cross-functional team in balancing the needs of the company with those of the customer while identifying opportunities to enhance the overall customer experience.

How you'll make your mark:

• Lead large, cross- functional project teams, providing mentoring and guidance on operational and tactical issues
• Build and nurture customer relationship at senior level management
• Actively promotes the full HPE Pointnext Services portfolio to increase the share of wallet for HPE
• Drives to AS-A-Service delivery model and growth within the existing ‘As-a-Services’ contracts
• Handle E2E customer issues including problem and penalty avoidance
• Develops strategies and processes with the customer in areas such as performance metrics, measures and reporting, escalation management, change management and communication.
• Develop recommendations based on intimate knowledge of the company’s and customer’s strategy and goals as well as industry trends
• Manage financials and contractual performance, implement corrective actions and owns margin targets for all service delivery
• Drive organizational maturity through knowledge management

About you:

• First Level University Degree or equivalent combination of education and experience.
• 3 - 12 years relevant business experience
• Experience in leading/managing virtual teams, proven track record in leading virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.
• Multi-cultural and x-region experience desired
• ITIL/ITSM experience
• Experience in developing executive level customer relationships including very good negotiation, presentation and communication skills at executive levels.
• Willingness to travel internationally up to 10
• Fluent written and verbal communication, presentation, and persuasion skills; mastery in German and English

What we can offer you:

• Attractive compensation package
• Career and Development - worldwide career opportunities, access to a high-tech Engineering Lab
• Work That Fits Your Life ­- 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events
• Wellness and Health Programs
• Socially Engaged Community - 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.
• Exciting Workplace Experience

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

Join us and make your mark!

Find out more about us and follow us on:

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:

Job Level:

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.