Director, RCM Quality Assurance Review

Job Description

What is the opportunity?

As Director, Regulatory Compliance Management Quality Assurance Review (RCM QAR), you will act as a change agent and help to improve the Compliance function’s second line of defense oversight program and practices through the maintenance of a RCM QAR Program that assesses conformity of practices with RBC’s RCM Control Standards and/or other regulatory requirements. The work performed by the RCM QAR team also supports the Global Chief Compliance Officer’s report to the Audit Committee regarding the robustness of the RCM Program at RBC.

What will you do?

• Maintain and execute the RCM QAR Program. Execution activities include conducting a certain number of QAR Reviews, in accordance with the approved annual plan, and evaluating the performance of different segment compliance teams against pre-established criteria
• Prepare QAR Reports for individual reviews that explain how the review was conducted and what Findings resulted from the work performed, and share these reports with the stakeholders associated with each review; prepare quarterly summary reports and present these reports to the Regulatory Compliance Operating Committee
• Assist segment compliance teams in understandings QAR Findings, and how to remediate/correct practices
• Maintain a system for tracking Findings identified, closure of Findings, slipped remediation plans etc.
• Update QAR assessment criteria, methodologies and guidelines on an annual basis, or more frequently if required
• Provide leadership to, and day-to-day management of, the Senior Manager, RCM Quality Assurance Review
• Respond to questions arising from Compliance professionals, and support both formal and informal training of the Compliance function as a whole
• Identify and leverage best practices to contribute to continuous improvement of the RCM QAR Program

What do you need to succeed?

Must-have

• Experience in/knowledge of the Compliance function within a large global organization
• 5+ years of experience leading a team
• Experience writing reports for senior audiences
• Ability to influence without authority and to work with a diverse range of colleagues, to affect change
• Experience setting up, monitoring, and executing an audit/review plan including establishing coverage metrics

Nice-to-have

• 7+ years of experience conducting quality assurance reviews, particularly in a risk management/compliance context
• Prior audit experience is an asset
• 5+ years of financial services experience – prior experience at RBC is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

REGCOMP20

JOB SUMMARY
City: Toronto
Address: 155 Wellington St West
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Senior Manager/Director
Pay Type: Salary + Variable Bonus
Position Level: PL06
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: Yes
Application Deadline: 09/29/2020
Req ID: 273997