Job Details
Location:
Heredia, Cantón Heredia, Heredia Province, 40101, Costa Rica
Posted:
Sep 04, 2020
Job Description
Introduction
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.
Your Role and Responsibilities
The Partner Business Analystat IBM Multicloud Management Platform (MCMP)will be responsible for managing two key areas of Partner Management for MCMP; 1. Manage Partner engagements across Engineering, Support Delivery and Product Management and 2. Facilitate Partner enablement allowing for an MCMP ecosystem of partners to integrate with the MCMP solution and maintain the ongoing solution. In order to manage these areas requires an understandingof the Multicloud Management Platform solution and value provided by the partners. As a Partner Business Analyst, you will driveongoing engagements to facilitate partnerships with IBM MCMP to; provide engagement structure for Engineering, Support and Product Management. You will identify areas of success or improvement opportunitiesin order to drive mutual success of the partnership. This will span a diverse set of engagements depending on the partnership from addendumsto existing IBM partnerships, to driving the business inputs to an end to end contract with a newpartner. In addition, this role will identify enablement deliverables necessary to establish and build a partner ecosystem which can enable a partner to integrate and maintain their MCMP integratedsolution. In this role you will...Establish and maintain an MCMP engagement model across all Partners inclusive of strategic integrations and ecosystem enablementWork with product development (Product Managers, Architects, Development engineers, and BU Leadership) to make sure partner needs are fully understood and that engagement model is successfulPerform and participate in Partner engagement business reviews on a regular cadence identifying areas of success,improvementand opportunities to collaboratively improve the integrated solutionWork with Partners to assist in beta and pilot programs with early-stage products and sampleswhere applicableCreate and Supportpresentations, demo scenarios, demo scripts,involving partner solutionsSupport Sales in new customer acquisitionwhere partnerships are leveraged
Required Technical and Professional Expertise
5+years of experience inSaaS/softwarePartner engagement anddevelopment2+ years of experience in softwareand Agile based ProductdevelopmentDemonstrated experiencemanaging partner relationships, programs, negotiating contracts, and ecosystem developmentCapable of presenting and demonstrating the value proposition of MCMP platform to existing and potential partners Able to evaluate partner business opportunities and represent partner requirements to Product Development team in the form of Agile based epics and requirement storiesFamiliaritywith cloud-based development, message-oriented development, n-tier applications, Software Development Kits (SDK), REST APIs, Open Service Broker APIFamiliaritywith public clouds or ITSM tools such as; Public clouds-AWS, Azure, IBM Cloudor similar systems and ITSM tools: ServiceNow, ICD or similar tools
Preferred Technical and Professional Expertise
Critical thinking skills to recommend original and productive ideasAttention to big picture and detail is imperativeResults oriented: structured and organized as an individual with execution as a key orientation for driving results.Comfortable working under pressure with real deadlines.Ability to work in and manage ambiguityFamiliarity with the B2C or B2B commerce or order management system experience
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.