Business Development Representative

Job Description

Are you looking to work for a high energy, industry leading technology company that is consistently recognized as a ‘Top Employer to Work For’ across a broad range of categories, such as Work-Life Balance, Diversity & Inclusion, Opportunities for Women, Culture, Volunteerism ?

As a Business Development Representative (BDR) at Thomson Reuters in our Tax professionals business unit you will be a part of a team responsible for answering the calls from the phone queue as well as online chats and servicing the clients as well as looking for up-sell opportunities.

While this team is part of the Tax professionals - Small/Mid client segment, the Checkpoint queue does serve all of legacy KS (majority of calls in are for Small/Mid). The team will be empowered to ask more questions and ensure a warm lead and positive client experience and pass to the proper sales person if available or schedule an appointment with the proper sales person. For service issues, you can assist with those which you have access and capabilities to, and if not pass to the proper team, in addition to looking for service to sales up-sell opportunities and conversations.

The team members will also be utilized for additional outbound campaigns and nurturing marketing campaigns that need additional support that will contribute to the overall growth of the department.

The BDR should ensure an overall positive client experience and do their best to be a one stop shop for clients that call or chat on the inbound ques as well as promote and support the growth of the Small/Mid team in everything that they do.

About You

• 1 to 2 years of experience in Sales, Customer Service, Training & Consulting or Product Support
• Must be highly proficient in MS Word, Excel and utilizing flash and Salesforce because of the disparate systems.
• An enthusiastic, "sales-oriented" attitude
• Strong time management, organizational skills, attention to detail, follow-through
• Customer focused, results-driven individual, who is a proactive communicator
• Ability to problem solve, adaptable to change
• Team player, collaborative, positive demeanor
• High School diploma or equivalent required, 4-year degree (BA, BS) preferred

What’s in it For You

At Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Compensation: Base salary and bonuses directly related to success, 401(k) retirement savings with company match
• Learning & Development: On-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs
• Work-life balance: We truly believe in this!
• Benefits: Comprehensive health, vision, dental coverage, paid vacation/sick time, education assistance/tuition reimbursement, gym membership reimbursement
• Perks: Social events & activities, paid volunteer workdays, employee discounts on a myriad of external products & services, global career opportunities

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .