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Head of Commercial, East Coast Expansion


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Job Details

Location: Posted: Sep 03, 2020

Job Description

Reporting into the General Manager of the East Coast markets and working closely with our Real Estate team and Account Executives in market, the Head of Commercial will be responsible for overseeing all customer-facing and real estate activities in our expansion markets. They will manage Knotel’s footprint towards profitable growth by working with the world’s leading customers, brokers and owners on deal structuring and managing relationships.

The Head of Commercial will play a critical role in defining Knotel's new market strategy. S/he will partner with leaders across the Real Estate, Operations, Marketing, Finance, Legal and People teams to expand Knotel’s footprint in our fastest growing markets. The successful candidate will be at the forefront of a market accelerating towards flexibility and have a hand in reshaping it around customer needs as never before.

What You’ll Do

  • Set commercial strategy, KPIs, hire and manage team of Account Executives and their associated pipelines and book of business
  • Help source, structure and execute agreements with customers and management agreements with landlords
  • Leverage existing relationships -- and build new ones -- with owners, brokers, and investors to identify and execute on opportunities emerging out of COVID
  • Partner with Legal, Finance, Tech, Sales, and other cross-functional teams to drive efficiency and accountability in deal activity
  • Serve as escalation point and provide coaching and development to other members of your team
  • Create and prepare regular reports to review performance with General Manager and the greater Management Team

Who You Are

You are a commercially-oriented, real estate knowledgeable person at heart. You’re excited by the industry’s movement toward flexibility and keen to leave your fingerprints on it. You’re comfortable in front of a room and inside an investment model, and are biased to lead teams from the front. You have an eye toward scale and are excited about the opportunity to work at an incredibly fast paced company. You also have the following:

  • 6-10 years of experience in real estate deal transactions, with significant experience in office transactions
  • Breadth of knowledge in end-to-end deal negotiation
  • Analytically-savvy with experience in revenue-sharing deals and joint ventures
  • Demonstrated ability to lead teams to high performance and manage complex negotiations
  • Quick, lateral thinking that allows you to operate in an agile high growth environment
  • Self-starter with tenacious attitude, intellectual curiosity and integrity
  • Based on the east coast (preferably New York, Toronto, Boston or DC) and open to travel

About Knotel

Knotel is the world’s leading flexible workspace platform that matches, tailors and manages space for customers. Knotel caters to established and growing companies, giving them the freedom to focus on their business, culture, and people. With over 5 million square feet across 200 locations in four continents, Knotel is transforming commercial real estate and moving companies forward.

Knotel was founded in 2016 to give businesses the flexibility and speed to scale on their own terms. All Knotel spaces are tailored to the needs of each individual company by an in-house team of architects, interior designers, and workplace strategists. For more information, please visit

Our Core Values

  • Fly your Flag - Don’t check your identity at the door. Bring it inside - we are better for it.
  • Don’t Look Away - Care for the details no one told you about. Make every space a home and give the gift of belonging.
  • Outcomes, Not Processes - Time is precious. Save it. Start with the goal and back out the journey
  • Get Uncomfortable - Innovation starts at the edge of the unknown. Embrace the adventure and sign up for the hairy challenges.
  • “Where is it Engraved...” - Question orthodoxy.
  • Share in the Victory Dance - No one summits alone. Leverage the best in others and offer the most in yourself.

Diversity & Inclusion at Knotel

At Knotel, we know that a diverse workforce fosters our individual and collective success. We are committed to building an inclusive culture where people of any race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law can do their best work and fly their flag. This is all fueled by our employees, who drive the efforts and initiatives further outlined here .

About Knotel

Knotel is the leading Agile HQ solution, designing and operating bespoke spaces for big brands.

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