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UX Designer

Vision Critical

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Job Details

Location: Vancouver, Metro Vancouver Regional District, British Columbia, Canada Posted: Aug 19, 2020

Job Description

About Us Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formally Vision Critical, as their secret weapon. Alida's unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time. Follow us at www.alida.com and engage with us on LinkedIn, Twitter and Instagram. Equally important to the success of our business are our people. We couldn't do what we do without our awesome Lider's and look forward to welcoming a new Lider, you to our Alida family. Join us and let's make a difference together. User Experience Designer Our team is committed to delivering exceptional user experience for both the users of our products and to the people they engage with in their communities. We are looking for a user experience specialist that is inquisitive, passionate, and excited by challenging interaction design problems. We offer the opportunity to work in a cutting-edge agile environment with a solid team of designers, product owners, and developers as we revolutionize and re-imagine our SaaS products. You will lead user experience design on a variety of projects, focusing on building awesome responsive web experiences for our users. You should be an advocate for our users in strategic and tactical discussions, incorporating business requirements and technical constraints into an optimal user experience. You will collaborate with a team of UX specialists on providing a unified, cohesive user experience across our suite of community insight tools.

Job Responsibilities

    • Experience working in a collaborative team, partnering closely with product management to define use cases and requirements, and working directly with developers on implementation of your designs.
    • Fluency in information architecture, as well as seasoned knowledge of usability principles and techniques.
    • Experience developing UX across different types of devices and screen sizes.
    • Create concepts, wireframes, and mock-ups that lead to intuitive user experiences
    • Proficiency in a variety of design tools such as Sketch, Illustrator, Photoshop, Axure, Invision, Flinto, Figma.
    • Have an in-depth understanding of the product vision to ensure alignment of the user experience amongst internal stakeholders
    • Initiate and facilitate collaborative discussions that help drive strategic discussions and decisions that advocate for our users
    • Have a proven ability to deliver a bold vision and iterate quickly on concepts, to arrive at an amazing customer experience.

Requirements

    • 3+ of experience designing interactive products as an interaction designer, UX designer, or a similar role.
    • Portfolio of work that demonstrates your approach to solving user experience design problems.
    • Experience with Sketch, Figma, Invision, Adobe XD or similar tools for creating prototypes and other user experience design documentation.
    • Ability to focus on both the larger, long-term vision balanced with the ability to execute on near term projects with attention to detail.
    • Experience with responsive web design and understanding of mobile first.
    • Experience creating design pattern libraries and an understanding of atomic design.
    • Familiarity with HTML/CSS to aid in prototyping interactions and responsive strategies
    • Self-motivated, eager to take ownership and initiative, with the ability to prioritize effort and deliver excellent user experience concepts appropriately and in a timely fashion
    • Degree in a relevant field or equivalent work experience
    • Bonus:
    • Digitally focused graphic design skills and animation interactions
    • A passion for data and experience with data visualization
    • Experience with agile software development methodologies
Ready to join our team? If you are customer and people centric and are interested in helping Alida deliver on its commitments and taking your career to the next level, we invite you to apply online now. Please note that due to the high volume of applications received, only short-listed candidates will be contacted. We know there are many options in the marketplace and want to sincerely thank you for your interest, and taking the time to apply to Alida. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Alida Job Applicant CCPA Notice at Collection Last updated: January 1, 2020. This Job Applicant CCPA Notice at Collection describes the categories of personal information that we, Alida Inc. and our corporate affiliates, collect about you as a California resident applying for a job with us, and the purposes for which we use your personal information. We recommend that you not disclose sensitive personal characteristics (e.g., religion, philosophical or political beliefs, or financial data) in your resume/CV or any materials you initially submit in support of your application. If you provide information about others (e.g., reference contact details), please first ensure you have informed them that you will be providing their information and that they are happy for you to provide it to us. When you submit a job application to us, we collect your name, contact details, education and work experience, contact details of your former/current employer, information about your educational background, your work and other professional experience, and any other information you voluntarily submit, such as the information you provide in an application form, CV or resume or public profile you share with us. We use these categories of information to determine your suitability for the role for which you have applied or for similar roles within the Alida group of affiliates, and contact you about your application if we have questions or would like to schedule an interview. If your job application progresses, we may collect information that you provide during any interviews with us and, subject to applicable law, through any background or reference checks we perform on you. We use these categories of information to further evaluate your suitability for the role for which you have applied or for similar roles within the Alida group of affiliates and decide whether to extend a work offer to you. If we extend an offer to you, we may request and collect additional information from you, such as proof of eligibility to work in country (e.g., a passport or visa), tax information, bank account information, benefits eligibility information and other information. We use these categories of information to take steps to start a work relationship with you. We may also use any or all of the above categories of personal information to comply with applicable laws and administer our compliance with such requirements (such as under employment and immigration laws), and exercise or defend our legal rights. In the event of a proposed merger, acquisition, sale or other business transaction involving our business or its assets, we may use your personal information in ways that support or give effect to the transaction. Job applicants who have a visual disability should please visit our accessibility plan page to request this Notice in an alternative format. Please see our Supplemental CCPA Disclosures at [email protected]. #LI-HK Apply for this job

About Vision Critical

Vision Critical is a customer intelligence software that helps companies build products, launch campaigns, and improve customer experiences.

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