Store Manager - Bath & Body Works - South Edmonton Common - Edmonton, AB

Job Description

DescriptionExecute the following role and responsibilities in order to deliver consistent, positive customer experiences and drive profitable top-line sales growth.

• Build Talent
• Build Capability
• Build the Brand

Overview of Role and Responsibilities:
Build Talent - Attract, hire, develop, inspire and retain top talent.

• Coach, develop and maximize the success of all associates
• Maximize sales potential by coaching to associate behaviors on the sales floor and in the backroom
• Build a team that works well together based on the needs of the store
• Recruit, hire and staff
• Ensure onboarding and continued training of the associate team
• Retain top talent and develop a succession plan

Build Capability - Analyze the business, create and communicate clear action plans that optimize results and ensure effective execution of all operational activities.

• Analyze business and create action plans
• Ensure team communication
• Direct workforce management activities
• Assist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Direct inventory management activities
• Manage controllable expenses
• Maintain policies and procedures
• Incorporate Loss Prevention and safety messages into daily operations

Build the Brand - Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences.

• Lead consistent focus on delivering emotionally engaging customer experiences
• Drive customer loyalty by analyzing the Customer Experience Report, listening to customer voice comments and coaching associates on the common themes
• Ensure implementation of company selling strategies
• Build highly satisfied and loyal customer base
• Execute visual standards and maintain a safe, inviting store appearance

Qualifications

• Proven ability to drive sales results
• Strong supervisory, communication and customer service skills
• Minimum of two years retail experience
• Prior sales management experience
• Bachelor's degree or equivalent experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.