Relationship Manager Coach (COAF Sales) Vienna , VA

Job Description

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Relationship Manager Coach (COAF Sales) Vienna , VA

Are you a top performer who excels at helping others find the success you are able to achieve yourself? Do you enjoy mentoring and coaching others while at the same time being responsible for your own key accounts? If so, you will likely be very interested in becoming a Relationship Manager Coach. (RM Coach)

The RM Coach role provides the opportunity for personal ownership of 40-60 dealer relationships. In addition, the RM Coach provides training and guidance to a team of Relationship Managers. This is the ultimate player-coach position.

As the primary owner of a defined set of dealers, you will be responsible for establishing and growing strong dealer relationships through the mechanism of exceptional service and strategic interaction. As coach and mentor to the team of Relationship Managers, you will assist the Senior Relationship Manager in ensuring that the team is well-managed, well trained, and motivated for success.

Responsibilities:

• Cultivate stellar relationships with our dealerships.
• Optimize communication skills by creating strategic deals and goals with dealerships over the phone.
• Review the structure in underwriting for COAF
• Guide the deals in house for funding.
• Analyze territory production goals.
• Help influence the team’s recruiting, interviewing, hiring, onboarding, and development of associate talent.
• Guide employee’s success using a framework that encourages employee contribution, feedback, and growth.
• Foster a spirit of teamwork and cohesion aligning with Capital One’s open culture and the appreciation of diversity of people and thought.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 1 year of experience in Financial Services or at least 1 year of Business to Business Sales experience.

Preferred Qualifications:

• Bachelor’s Degree in Business.
• At least 2 years of experience in Retail automotive business
• At least 2 years of experience in Credit Underwriting
• At least 2 years of experience in Sales and Marketing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).