Customer Project Manager, Imaging Systems / Construction - Northern California / Bay Area

Job Description

Job Title

Job Description

In this role, you have the opportunity to

To help drive strategic projects and direction for a team of project managers on imaging systems installations for the San Francisco Bay area territory.

You are responsible for

Traveling at least 75% of the time, the aim of your job is to manage the installations of Philips Imaging Systems equipment within an assigned geographic territory. Plan, direct and monitor project implementations from inception through delivery and equipment installation to meet revenue targets and cost objectives. Effectively manage project cycle time and inventory. Manage customer relationship to maximize customer satisfaction. Position involves extensive interaction with all levels of management both within Philips (e.g. Sales, Service, Order Management, Business Units) and the client organization. Organize interdepartmental activities to ensure on-time project completion and customer turnover.

• Formulating project plans in accordance with goals and timing set by management
• Specifying the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used
• Controlling the project budget and project progress, evaluating all project initiatives as to feasibility, costs/benefits and added value, taking corrective actions when necessary and generating adequate reporting
• Leading the project, within the project budget and program strategy in terms of quality, costs, time, information and organization, monitoring progress and managing external resources
• Directing employees and giving them operational guidance regarding content and organization
• Reporting on employees ’performance to the hierarchical superior of the employees for the purpose of appraisal, and makes proposals for training
• Managing as project leader more complex service improvement sub projects; managing own project team usually as part of a larger project

You are a part of

The West Zone Installation Project Management team supporting the Imaging Field Service organization. You’ll benefit from the team’s growing breadth and depth of healthcare products and services portfolio, and be challenged to drive our best-in-class reputation through top customer experience ratings. In a ‘One Team’ culture, you’ll have the support of an intrinsically linked group of multi-disciplinary experts who are driven by a common mission of making the world healthier and more sustainable.

To succeed in this role, you should have the following skills and experience

• Demonstrated track record of project management skills, preferably with PM certification
• 5+ years related experience, preferably in the Project Management or Construction Management fields.
• Able to understand site and equipment technical requirements (HVAC, Electrical, Mechanical, Environmental), to include reading of site-specific floor plans, drawings and specifications.
• Demonstrated experience in effective relationship management with all levels and backgrounds across all departments and organizational levels with ability to instill confidence in all situations. This includes customer management, Customer contractors, Architects, and internal Philips organizations.
• Able to manage own work and accomplish objectives through others without supervision
• Excellent time management, analytical and listening skills
• Demonstrated effective problem-solving skills
• Experience with MS office suite and Auto CAD files.
• Strong written and verbal communication, presentation, customer service and conflict resolution skills.
• Flexible work style and ability to adapt to customer requirements
• Travel required within assigned zone and infrequently outside zone
• Willingness to travel up to 70%
• Remote opportunity based in the west zone
• This position will require you to meet all customer specific mandates such as vaccinations and or screening tests

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

I t is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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