Senior Business Operations Manager

Job Description

Aircall is on a mission to revolutionize the business phone industry! 📞 We are an advanced, cloud-based business phone system and call center software — all wrapped up in one single tool (no hardware, 100% integrated). But behind our product are the people driving it 👫. Ambition, Community, Teamwork and Transparency – these are the values we live by at Aircall. We know that success comes from smart work and deserves to be recognized and rewarded 🏆 If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest growing B2B startups — then Aircall is the company you are looking for! 🤩 About the role: We are looking for a talented Senior Business Operations Manager to join our growing Business Operations team in Paris. You will work as a trusted partner to our leadership team, supporting them in executing cross-functional strategic initiatives.

Your mission @ Aircall:

• Drive our strategic planning with the executive team to align on product & go-to-market strategy (using framework like OKRs or OSTMs)
• Lead execution of strategic cross-functional company initiatives (new market entry, new channel development, customer experience improvement, make or buy decisions, etc.)
• Drive our corporate development strategy and execute with a strong focus on M&A
• Support CEO in his day-to-day (board and executive meetings, internal communications, etc.)
• Act as facilitator or firefighter with the executive team when required

A little more about you:

• You have between 4 to 6 years or more experience in Strategy Consulting or equivalent
• You are very analytical and data-driven, with advanced Excel/Google Sheets proficiency
• You have the ability to grasp and structure quickly complex issues related to unfamiliar topics (HR, Finance, Tech, Product, etc.)
• You have the ability to mix high-level strategic perspectives with operational common sense
• You are proactive, organized, focused, and can ruthlessly prioritize with a strong sense of accountability and ownership
• You have the ability to build deep ongoing relationships with stakeholders (CxOs, VPs, Directors, Managers)

Why join us? 🚀 Key moment to join Aircall in term of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 30+ Nationalities: cosmopolite & multi-cultural mindset 🌞 Sunny offices in the center of Paris with incredible perks and regular team parties 💶 Competitive salary package & benefits (health coverage, lunch, commute, sports) Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply. Apply for this job