Global Diversity, Inclusion and Belonging Talent Community Manager

Job Description

Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience CloudTM, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people. At Medallia we hire the whole person, not just a part of them. Medallia is seeking a Global Diversity, Inclusion, and Belonging Community Manager to help shape and advance our DIBs team efforts through a focus on conferences and events, participation in corporate benchmarking programs, and employee resource group engagement and support. In addition, this role will contribute to our corporate social impact (CSI) programs, with a focus on employee engagement and the intersection of DIBs and CSI. This position will be based in the Bay Area (SF, Pleasanton, or San Mateo) and will be part of Medallia’s DIBs Practice. The DIBs team is situated within Medallia’s People and Culture organization.

Responsibilities

• Support Medallia’s partnerships with organizations like Year Up, and participation in corporate benchmarking programs (e.g., Corporate Equality Index, Women in the Workplace)
• Own Medallia’s presence at conferences, career fairs, and other talent acquisition events globally, to help Medallia attract top talent from under-represented backgrounds
• Work on programs and campaigns to highlight the efforts of our ERG communities
• Drive and track employee engagement for our corporate social impact programs (e.g., volunteer time off administration, employee resource group gift matching, Global Week of Giving)
• Partner with Global Head of Corporate Social Impact to establish new employee engagement opportunities that make giving back and DIBs practices as easy as possible (e.g. Pro Bono volunteering, disaster relief, engagement platform implementation).
• Bring a global lens, forming relationships with champions and key stakeholders across regions, designing localized programs that connect to our broader goals
• Contribute to broader DIBs practice efforts, including the management and design of virtual learning programs

Minimum Qualifications

• 3+ years of progressive experience in recruiting, talent operations, college recruiting or diversity programs

Preferred Qualifications

• Passion for and knowledge of diversity, inclusion, and belonging topics
• Keen attention to detail and accuracy
• Experience with talent acquisition and/or talent operations
• Experience with data analysis and reporting, and/or Visier platform Strong project management, planning, and organizational skills
• Stakeholder management
• Creative problem solving skills
• Spanish language proficiency

At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies . Apply for this job