Senior Inside Strategic Account Manager

Job Description

Envision working with passionate colleagues and motivational leaders. Now, place yourself in that mix; having productive customer interactions, sharing best practices with teammates, and investing in your career development. All while being a part of a fortune 500 company that fosters a family-like culture!

Senior Inside Strategic Account Manager

WHAT MANAGEMENT WANTS YOU TO KNOW ABOUT OUR TEAM:

People are our #1 priority and fostering an inclusive family culture is important to us. If you are passionate about aesthetics, energized when interacting with customers, and overachieve when given goals, our Inside Sales leadership team encourages you to apply for the Inside Sales representative role. Our IS family is eager to welcome our newest IS member to our Allergan home......will you be our new team member?

YOU ARE more than just a title, YOU ARE...

• A Trusted Partner – You are responsible for the aesthetic dollar sales and product growth for an assigned geography/area. You partner with the field sales force to deliver sales results for the Facial Aesthetic product portfolio and identify opportunities to increase sales within new emerging customer segments. You uncover customer needs, provide solutions, and identify proper business development plans to help your accounts achieve success.
• A Collaborative Teammate – You work closely with a team of 6-8 field-based sales representatives, along with 6-8 Inside Sales teammates to train, educate, and develop aesthetic customers. You share best practices, strategically align on mutual accounts, and cover field vacancies in your region.
• A Proactive learner. You are responsible for product and program education and will provide technical product and procedure training, as well as competitive product differentiation. You also invest in your personal development and take ownership of your career development
• A Solution-focused individual. You will navigate through challenges and ambiguity with an outward mindset and will openly communicate ideas and feedback with a positive and professional approach.

YOU WILL:

• Achieve sales quota results in the assigned territory. Responsible for qualifying, segmenting, educating and managing approx 350 new, emerging and growing accounts that are not supported by the aligned field sales force
• Collaborate with field sales force on key accounts by executing account strategies and strategically utilizing resources. This includes supporting field accounts when a territory is vacant.
• Identify growth opportunities to include: expanding reach with customer base, expanding product portfolio utilization with existing accounts, and launching new products and new product indications.
• Enhance customers knowledge, business development skills, and awareness of aesthetic products and programs to include: educating the customer regarding the indications, contraindications, and safety of company products, and how they fulfill the needs of the customer, along with marketing ideas for product pull through and providing marketing resources to increase patient awareness
• Educate and support the customer with marketing strategies including but not limited to website and social media development, internal office branding, patient segmentation and external marketing strategies.
• Support and facilitate the execution of remote training workshops and assist with support for events within the territory and area.
• Pre-plan sales calls and maintain efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Complete administrative responsibilities including periodic business plans, monthly expense reports, up-to-date territory account profiles and customer database. Manage day-to-day sales administration activities in a detailed and timely manner i.e. Salesforce.com/Engage updates and data entry
• Stay current with knowledge of the industry and competitive products.
• Develop and maintain supportive, productive and effective relationships at all levels within the organization.
• Participate in industry-related trade shows/meetings
• Be compliant with all applicable quality and regulatory guidelines as an integral part of business operations.
• Consistently communicate with Inside Sales Area Manager, Inside Sales counterparts, Field counterparts, and Field leadership on all matters related to the territory and region, including accurate forecasting.
• Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism always.

YOU BRING:

• Bachelor’s degree required
• Minimum 2 years successful sales/practice development experience
• Preferred, but not required:
• Experience and knowledge of general marketing principles and concepts within the healthcare environment
• Experience and knowledge of inner workings of a physician’s practice
• Analytical skills
• Strong business acumen skills
• Presentation skills to engage and meet the needs of various audiences
• Ability to execute key strategies
• Ability to travel
• Proficiency with sales force automation
• Competent product selling skills
• Strong written and verbal communication skills
• Proficiency in MS Office Suite, Excel, Word, Power Point and other software skills

ALLERGAN LEADERSHIP SKILLS:

For this role, we’re looking for a sales representative who is:

• Excellence Focused
• Optimistic
• Open and Authentic
• Solution-oriented
• Change agile

A Talent Magnet: The best leaders are brand ambassadors and have an eye out for great talent to join our family. All Allergan colleagues are an extension of our recruiting team, building bridges for the best people to grow our company.

WE WILL GIVE YOU THE ALLERGAN EDGE:

At Allergan, we define the “Allergan edge,” as something that sets us apart, gives us an advantage and strengthens us to be better – for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals.

How do we do this? We Engage, Develop, and Reward our colleagues.

• Engage. F rom Day 1. You are a bold individual who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do.
• Develop. Learn every day, build new skills every day. We prioritize development, so our team members are always ready for the next challenge and opportunity.
• Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1 ^st day at work (Medical, Dental, Vision, 401k – company match up to 8%, Tuition Reimbursement, and much more)

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