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Senior Manager, Site Reliability

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We are the world's leading provider of cloud-based software for meetings and event management. Companies use our SaaS platform to manage and facilitate online event registration, venue selection, budgeting and event management, website design, email marketing, day-of-event activities, social media integration, and much more. We build beautiful software that helps event planners take the event experience to their attendees via our responsive mobile web, and native mobile apps, backed by a robust microservices architecture. We are responsible for ensuring that our platform is stable and healthy.

Cvent’s rapidly growing site reliability organization is seeking to hire a Senior Manager/Manager to build, lead, and grow the Site Reliability Engineering team. You will provide strong technical leadership and support for developing the primary interface between software engineers and our cloud operations teams, build a large, highly scalable distributed platform to keep things running smoothly, train and mentor staff, and develop robust internal and external partnerships necessary for success. This individual will also define processes and create ways to automate repetitive tasks and seek out ways to drive efficiency and improvements.

What You Will Be Doing:

• Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Serve the primary point of contact for senior management stakeholders across development and cloud operations
• Recruit and develop staff; build a culture of excellence in site reliability and automation
• Manage complex technical projects and a team of SREs
• Own site stability, performance and capacity planning
• Participate early in the SDLC to ensure reliability is built in from the beginning, and creating plans for successful implementations/launches
• Foster a learning and ownership culture within the team and the larger Cvent organization
• Lead by example – roll up your sleeves by debugging and coding; participate in on-call rotation & occasional travel
• Support the team with technical decisions - this is not a tech lead position.

What You Need for this Position:

• 3+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 7-10+ years of technology experience overall
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture, with a focus on leveraging software engineering tools, methodologies and concepts
• In-depth understanding of automation and CI/CD processes to go along with excellent reasoning and problem-solving skills
• Experience with Unix/Linux environments with a deep grasp on system internals
• Worked on large-scale distributed systems including multi-tiered architecture
• Bachelor’s degree in a technology related field of study, or equivalent experience

Cvent offers a fun, collegial work environment tailored to sharpening your technical skills and growing as a software professional. While we have evolved from startup to mid-sized company, our Technology Team has preserved an entrepreneurial and merit-driven culture where meaningful initiative and contribution are recognized and rewarded.

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace.

Need more reasons to consider us? We offer competitive salary packages and an extensive benefits package for all full-time employees, including medical, dental, vision, semi-annual bonuses, 401K Match, gym membership discounts and other great perks! If you would like to learn more about Cvent and our products, visit our website at www.cvent.com