HR Business Partner - Temp position for 9 months (replacement for maternity leave)

Job Description

LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including Citi, HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.

We are an innovative, intent-driven company that believes in building the future, even our own tools, and we are looking for growth-minded, unconventional thinkers to join the team.

You will thrive here if:

You can operate in a fast-paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow

You relate to our core principles and want to work with experts in their respective fields

In this role you will:

• Support and consult the management team on related human resources, organizational changes, talent management and performance management at the business unit level in order to achieve unit and HR goals and ensure a high performing culture
• Analyze organizational structure, responsibilities, reporting relationships and work processes and work with Learning & Development and Engagement teams to determine company-wide programs and/or training initiatives that need to be changed or implemented in order to increase organizational effectiveness.
• Partner with the Talent Acquisition Team and hiring managers to identify and execute the hiring plans. This includes participating in the interview process to attract and hire top talent.
• Consult with employees and managers to address engagement and development issues, and resolve employee relations issues with a systematic approach.
• Counsel employees on work-related problems and conduct employee interviews, providing feedback to management when necessary. Respond to employee inquiries, questions, and complaints; provide information, guidance, and direction on HR programs, processes, and procedures to employees and managers.
• Participate in company-wide programs and initiatives in conjunction with experts in Shared Services area (e.g., salary review, stock renewal, workforce planning, and organizational change).
• Assist with operational functions such as merit reviews, promotions, global mobility and leaves of absenc e.

Your qualifications are:

• BA or MA in HR or a related field
• Minimum of 3 years progressive HR experience, with core competencies in employee relations, management consulting, talent management, operational excellence.
• Experienced in the Hi-Tech industry and global, matrix organizations
• Ability to manage confidentiality concerning employee information.
• Proven results as a partner with management teams.
• Successful track record of performance in delivering HR service and support for large organizations.
• Strong analytical skills and examples of data-driven decision making.

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.