Senior IT Product Manager, Marketing Technologies

Job Description

Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices. Senior IT Product Manager This role would be accountable for owning and delivering value within the "Marketing Engineering" IT product stream. The Marketing Engineering team is tasked with providing a world-class automated marketing capability for Atlassian to reach, engage, and communicate with existing and potential customers and to measure the effectiveness of these activities. In this role, you'll be the functional point person who is the subject matter expert on several platforms across the marketing lead-to-opportunity lifecycle, that enable a seamless account-based and contract-based customer experience. We are looking for self-motivated enthusiasts with significant systems development experience in High-touch and Low Touch Marketing applications. Added advantage if there is exposure to community marketing apps, building marketing permissions/consent management systems and event management apps. You are the bridge between marketing engineering team, demand generation, and marketing operations teams; collaborating with stakeholders to gather and propose requirements, design solutions and integrations with technical teams, write exceptional user stories for engineers, perform user acceptance testing and provide post-production support then measure its impact to the customer. In other words, you take marketing teams' dreams and make them real. Key Results Area · Lead marketing engineering team to successfully and efficiently deliver on vision on an ongoing basis · Assist in the development & selling of the vision for the Atlassian's Marketing systems · Report on progress to the IT management team on a frequent basis · Manage user-story backlog & scrum ceremonies for the team · This role will have a small number of indirect reports (3-5 people expected) Main Responsibilities · Engage with internal stakeholders to gather key initiatives and requirements to be worked into roadmap · Develop yearly (medium-term) and quarterly (short-term) product roadmaps · Socialize and gain buy-in on roadmaps from stakeholders at all levels (internal business units, IT management team, senior executive) · Set the long term vision for the product stream and deliver to that vision · Work with the development team lead to allocate resources required to deliver on marketing roadmap · Work with IT management team to perform macro re-allocation of resources between product streams if required · Lead the design, project management and implementation of solutions · Evaluate current and future business needs · Make data driven decisions using information from our centralised databases · Recommend and implement improvements in business processes and IT systems · Gather, document and interpret business requirements Key Skills · Motivated, no-bullshit self-starter. Creative. Data-Driven. Pragmatic. Relaxed yet enthusiastic attitude · 8+ years IT analysis and management experience - ideally in a high tech, software company working on major marketing IT initiatives · Experience defining a marketing capability / strategy from the ground up · Experience leading cross-functional teams (developers/analysts) · BS/BA/IT Degree or equivalent experience · Amazing analytical and problem-solving skills, with an attention to detail · Excellent written and verbal communication skills · Excellent prioritization skills to individually detect and deliver the most important things first · Proven ability to lead, coach and manage a team of Analysts and Product Managers across multiple office locations Preferred Skills/Experience: · Experience with Marketing Enablement / Marketing Technology / Marketing Ops organisation · Experience with marketing automation SaaS tools such as SFMC, HubSpot, Marketo, Eloqua, etc · Experience managing the GDPR implementation for Marketing eco-system or building custom applications from the ground-up (Eg: Customer Data Platform, multi-channel campaign management applications, Attribution and Analytics platforms, Community, Consent and Event management apps in marketing space) · MBA or Business degree · Software development experience More about our benefits Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more. More about Atlassian Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team . Additional Information We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. Apply for this job