Director of Strategy and Planning (Marketing)

Job Description

Together we’re building a company that will endure and products people will love for generations to come. We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter. Solve for what’s next—at PagerDuty. Why We Need You As we scale for PagerDuty’s next phase of growth, we are looking for a Director of Marketing Planning and Strategy, reporting to the CMO. Partnering with the CMO, marketing leaders and other cross-functional leaders, you will be responsible for driving our marketing planning process, creating a cadence of prioritization and planning throughout the year, driving materials for executive level quarterly business reviews and executing strategic projects that span teams and functions. The leader in this role will own the strategic planning process for marketing to drive the creation of the annual marketing plan and quarterly updates to that plan. This process will include driving alignment with the corporate strategy and objectives, creating a process to continually prioritize marketing initiatives and the allocation of resources to achieve those goals. Additionally, this leader will work closely with Marketing Ops and Finance teams to drive marketing reporting for C-level and board-level audiences. In addition to driving our planning and reporting cadence, this person will facilitate Marketing leadership syncs to ensure team engagement on the highest impact and highest priority initiatives. Additionally this person will work closely with Marketing Ops and Finance teams to coordinate changes to the financial and headcount plans throughout the year to drive reprioritization to address new opportunities throughout the year. Finally, this person will work across the marketing team to drive cross team strategic initiatives and ensure smooth execution of the team strategy.

How You Impact Our Vision

• Act as a central lead for all marketing planning related activities including gathering inputs, analyzing external environments, creating prioritization frameworks and driving impact KPIs.
• Drives the process for annual planning and cross team participation in that process
• Drive a regular cadence of marketing planning throughout the year, including a process for ongoing prioritization of budget and people
• Develop executive communications for marketing business results
• Collaborate across business functions (marketing, product, sales, finance, legal, people, etc) to gather the right information, pressure test business cases, co-create deliverables, accelerate execution and unlock value

About You

• Deep expertise in strategy and planning as well as the marketing function
• Bachelor’s degree with strong academic performance.
• Preferably MBA (or similar) from a top-tier program
• 7+ years total work experience in Marketing with several years of experience in strategy and planningSoftware / SaaS industry domain experience.
• Strong analytical and financial skills as applied to a marketing organization
• Can work effectively across a geographically dispersed team
• Strong ROI focus and ability to articulate goals and results
• Entrepreneurial self-starter who enjoys working in a fast-paced, innovative high-growth environment
• Effective at building relationships, collaborating, and influencing others; experience working with senior executives and cross-functional teams
• Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing

PagerDuty offers: Competitive salaries and company equity Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family 401K with 1% match Pre-tax commuter benefits, FSA, cell phone allowance and more! Generous parental leave Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave Paid employee Volunteer Time - 20 hours per year Bi-annual company wide hack weeks Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs. Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. PagerDuty uses the E-Verify employment verification program. To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes. Apply for this job