Job Description
Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities We are looking for an experienced Technical Specialist to join the IBM Hybrid Cloud Integration Technical Sales team to drive the IBM's Edge Computing and Telco Network Cloud Solutions. The related offerings in this space are IBM Edge Computing Manager and IBM Telco Network Cloud Manager Respectively. IBM Edge Computing Manager is a full-lifecycle edge environment that helps you to create, deploy, run, secure, monitor, maintain and scale business logic and analytics applications at the edge. IBM Telco Network Cloud Manager is a unified telecommunications management solution offered by IBM and Red Hat® to support network transformation for Communications Service Providers (CSPs) who want to increase automation and reduce their operations expenses (OPEX).
Complimentary to this role is to be able to technically advocate for IBM's app modernization, integration modernization and multi-cloud management solutions in order to enable clients to modernize their application and enterprise infrastructure environments. All of these capabilities are delivered as Cloud Paks and deployable on IBM Cloud Pak System.
- The Technical Specialist will work with the client and IBM team to develop a vision for their cloud strategy, leveraging IBM’s 14 in 4 Journey to Cloud.
- Become a trusted advisor and evangelist for IBM Edge Computing and Red Hat cloud technologies across many segments within the client – CxO, Line of Business, Developer, and traditional IT.
- Use innovative ways to identify and progress opportunities to demonstrate client value –i.e. Design Thinking, meetups, whiteboarding, prototyping, hands-on demos.
- Translate client business requirements into solution requirements, solution architecture and solution design.
- Integrate the IBM Cloud Middleware Platform Solutions (Cloud Paks) with the customers’ existing and future IBM and Red Hat software investments to provide competitive differentiation.
- Demonstrate the ability to interpret industry, market and technology trends as a foundation for our offering and technology roadmaps.
- Communicate value, progress and status of sales opportunities to all stakeholders.
- Possess experience in consultative selling, effective presentation skills and negotiation techniques are key to success in the role.
Required Technical and Professional Expertise - Bachelor’s Degree (preferably Computer Science or Engineering)
- 5+ years of exp in sales and technical architecture; building and developing successful relationships within telco carriers, SIs, ISVs, and NTPs; technically selling telco carrier software solutions; experience in the emerging Network Function Virtualization (NFV), Software Defined Networking (SDN), Container Network Functions (CNF), and cloud-native technologies
- Good understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration and configuration management, kubernetes and Container technologies
- Understanding of the open source development model and emerging industry trends like artificial intelligence (AI), agile integration, internet of things (IoT), containers, Platform-as-a-Service (PaaS), etc.
Preferred Technical and Professional Expertise - Master’s Degree (Computer Science or Engineering)
- 10 years of sales and technical architecture roles
- Red Hat certifications - Red Hat Certified Engineer (RHCE) or Red Hat Certified Architect (RHCA) or Red Hat Openshift Admistration or Red Hat Openstack Administration
- Understanding of IBM Middleware technologies
- Ability to quickly learn and articulate the value of IBM Cloud Middleware Platform Solutions (Cloud Paks), Open source application development portfolio including Red Hat OpenShift, Middleware, API Management
- Good understanding of complex enterprise solutions and architectures; experience with public and private cloud technologies including Amazon Web Services (AWS), AWS Outposts, Microsoft Azure Stack, Google Compute Engine (GCE), Google Anthos, WMware
About Business Unit Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.
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Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.
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