Key Account Manager - FSI

Job Description

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a Key Account Manager to join us in Puteaux, France. In this role, you will support worldwide revenue, profit, and customer satisfaction while focusing on one of our major accounts in the financial services sector. You'll manage and maintain account relationships, particularly with C-level contacts. To be successful, you will need to develop account strategies while communicating and understanding customer needs, industry trends, and critical success factors to guarantee significant, double-digit growth. As a Key Account Manager, you will collaborate with an extended team of inside sales, sales specialists, presales, and consulting services resources for these accounts on a national level.

Primary job responsibilities

• Manage the customer relationship with designated strategic accounts that have significant and strategic importance for Red Hat
• Position Red Hat at all levels of an organization, including C-level executives, while maintaining and developing new relationships within the assigned account
• Set account strategy and plan with clear objectives, actions, owners, and sales targets, keeping in mind quarterly targets and overall strategic development of the account
• Apply team leadership to share best practices in success and provide leadership
• Coordinate a team of salespeople, presales support, and consulting services to grow our entire portfolio of offerings for your account
• Manage complex sales cycles from prospecting to closing across our entire portfolio of offerings, with a focus on accurate forecasting and pipeline building
• Contribute to global cooperation of all teams on a strategic account and create a vision for this account
• Champion and introduce new and innovative ways to work with teams to meet customer needs and sales objectives

Required skills

• 5+ years of experience in enterprise IT sales on Financial Services Industry (FSI) vertical with a successful record of managing major enterprise accounts
• Outstanding record of setting account strategies, delivering against committed forecasts, and overachieving sales targets
• Several years of experience with the sole responsibility for an account, including leading and coordinating a team of account managers in different countries, overlay sales, presales, and consulting services
• Proven ability to work seamlessly with global cross-functional teams to achieve success on behalf of customers
• Broad technical experience with the majority of Red Hat’s solutions
• Demonstrated market and competitive knowledge
• Solutions sales mentality in a company with multiple offerings and services
• Personal motivation to thrive in a fast-paced and dynamic environment
• Excellent written and verbal communication skills in English and French
• Financial vertical knowledge

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.