Junior Account Executive (Digital, AI, Chat) - PA, VA, WV

Job Description

Company Overview

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary

Summary:

Nuance is seeking a successful Sales Development Representative eager to expand Nuance’s Enterprise Portfolio in North America. You will be part of a high-caliber team that is experiencing rapid growth as our product portfolio continues to evolve and grow in the cloud. Experience with contact center technology as well as a passion for innovation and thought leadership is a prerequisite, as you will help drive and influence Nuance’s Enterprise Strategy through your success and creativity.

Key Duties & Responsibilities:

• Responsible for managing a mix of Strategic and Territory accounts in Pennsylvania, Virginia and West Virginia - candidates must be based within this territory.
• Contact Center Solutions: IVR, ASR/TTS, Voice Biometrics/Fraud, Chatbots, Messaging, Live Chat, Analytics and Professional Services. SaaS delivery and pricing model development experience a plus
• Experience in prospecting, replacing an incumbent and protecting the Nuance installed base.
• Proficiency in forecasting in SFDC
• Strong understanding of how to maintain and evolve both direct and indirect relationships for your strategic account list.
• Highly proficient with Salesforce, Oracle, Keynote, PowerPoint, Illustrator and Excel.
• Excel in demonstrating a confident position on business transformations, design, UX and operational benefits.
• Familiarity with chatbots, messaging, digital engagement, design agencies, data mining, machine learning, fraud, API's, analytics and conversation AI a must.
• A strong passion for representing Nuance with executives from other companies.
• Communicate effectively in an entrepreneurial environment with the ability to sell to the C-Level suite and across both IT and Business units.
• Excellent written, verbal, communication and listening skills.
• Willingness and the ability to travel extensively.

Qualifications

Education: Bachelor's Degree, (MS/MBA, a plus)

Years of Experience: 2+

• Experience in selling cloud solutions, perpetual licenses and professional services
• Demonstrated experience selling into the Fortune 500 marketplace
• Demonstrated ability to drive sales and market share in an organization through communication, leadership, influencing and leadership skills.
• A proven track record of success and overachievement
• Strong financial, business and P&L acumen
• Excellent leadership and communications skills required
• Well-developed skills in business and sales strategies and tactics, as well in long-term relationship building
• Experience with public technology companies

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance Communications, Inc. (“Nuance”) is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.