Senior Product Designer

Job Description

Overview

As a Senior UX Designer, you will be responsible for creating and executing a strong design vision for our GoToConnect team. GoToConnect is a powerful business communication and collaboration tool, that unifies business communication into a single easy to use product. You will work with a team of talented designers, product managers, and engineers to design innovative solutions that reduce friction in communication.

This role will be working out of our Montreal or Québec City Office.

Responsibilities

• Conceptualize and implement solutions that apply your understanding of user problems, product vision, and technology capabilities
• Conduct user interviews for generative and evaluative purposes.
• Create and validate prototypes using a variety of testing methods
• Drive/own product design decisions from beginning to end
• Facilitate design reviews, critiques and workshops
• Use feedback from users and data to help inform your design decisions
• Work closely with the product management team to formulate strategic product direction
• Build and maintain cross-functional partnerships
• Understand and document and inform sales process and other meaningful user touchpoints.
• Help mentor and establish design culture.

Qualifications

• 5+ years of experience designing engaging product user experiences
• Demonstrated success in driving design changes that resulted in improved performance on key business levers (e.g., conversion, usage, retention, NPS)
• Experience designing for a broad set of platforms including web, desktop and mobile.
• Sense of curiosity and is not afraid to ask lots of questions
• Love for problem-solving and can identify opportunities to improve the product experience
• Thriving in a collaborative cross-functional environment
• Being a top-tier communicator with the ability to inspire/mentor others, give great feedback and facilitate productive workshops
• A digital portfolio is required in order to be considered for candidacy

About

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

Benefits and Perks

LogMeIn takes pride in creating a fun work environment and providing generous benefits to its employees.

Here’s what we’ve got in store for you:

• Highly competitive salaries
• Performance bonuses
• Unlimited flexible paid time off
• 12 annual paid holidays
• Health and dental insurances
• Telework
• 6% DPSP contribution made by the employer
• Workplace perks such as free breakfast, free snacks and free coffee
• Subsidized lunch program
• Monthly fun activities such as Bagel Wednesday, Thirsty Thursday and Friday, fun day!
• And more!

OUR VALUES Be Accountable - even when no-one is looking Thrive Together - greatness comes from unlocking each other’s potential Advance Confidently - we find opportunity and act on it Collaborate Openly - our whole is greater than the sum of our parts Engage Fearlessly - we speak up and listen