Customer Solutions Manager

Job Description

Location: Basking Ridge, NJ

Do you want to be responsible for solution management of Ericsson’s Core portfolio and drive the deployment of end-to-end customer solutions including 5G Core and Mobile Private Networks? Come join us here at Ericsson on our quest for easy!

Our Exciting Opportunity:

• As a Customer Solutions Manager, you will be a key representative for Ericsson towards our customer providing technical leadership while holding accountability for customer-centric solutions.
• Drive the technical sales process and lead the designing of comprehensive and complex technical solutions addressing customer needs for Core & Cloud and related technologies

You Will:

• Drive and deliver technical solutions of 4G/5G Core and Cloud across evolved packet core, E2E solutions for Private Mobile Networks, public safety and, third-party partner and ecosystem products.
• Provide thought leadership in the areas of network transformation, network function virtualization (NFV), software-defined networks (SDN), edge computing with the evolution towards 5G supporting container / cloud-native deployments.

To Be Successful in this role, you must have:

• 10 years of meaningful ICT experience including solution architecture & delivery, product management or consulting.
• Deep knowledge on 5G core especially packet core network functions – SMF and UPF.
• Broad end to end view across Core and Cloud technologies and ecosystems including associated technologies such as NFV/SDN, cloud infrastructure, edge computing, Private Mobile Networks, and Public safety.
• You should be very familiar with industry standards such as ETSI, 3GPP, Openstack, CNCF, ONF, ODL, OCP and others.
• Familiarity and working knowledge of VNF orchestration (MANO) and RAN concepts is a plus.

You might also have:

• BS Degree in engineering (IT, Telecom, Computer Science) and MS/MBA preferred.
• 5 years in a leadership position

Why Ericsson:

We work in an industry where new opportunities are emerging every day. And as these new opportunities emerge, we see the potential to make a difference. Across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance.

Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

Reporting to Principal Consultant

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DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information.

Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson’s legal duty to furnish information.

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Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability, please contact Ericsson at [email protected] or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance.

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