Director, GSOC in Scottsdale at PayPal

Job Description

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
This position is for the Director, Global Security Operations Center (GSOC). This position is for an individual who has background in security and specific experience in GSOC operations. This position has high visibility and is directly accountable for effective and efficient leadership of the GSOC, and its teams of strategic intelligence analysts, and security and intelligence operators. This Director will bring extensive leadership experience and will provide major input to the development of the annual plan, and providing training, coaching and supervision to internal staff. The position will be responsible for global consistency in developing and defining the Mission, Purpose & Measurable Success Criteria as well as leading in the development of strategic PayPal Inc. Safety & Security goals, objectives and leading by example via the company shared commitments and behaviors.

Job Responsibilities:

• Ensure timely communications and actionable intelligence is provided to support the protection of people, assets, and infrastructure
• Develop and expand procedures and protocols, enabling timely and effective responses to and management of incidents, alarms, notifications, calls and other activities related to the GSOC and its role as a central alarm monitoring station
• Ensure relationship alignment between PayPal’s Global Safety & Security, Facilities, HR, Communications and other key Functional Areas which represent core stakeholders of PayPal’s Global Security Program
• Direct the GSOC and its functions as the Global Safety & Security’s hub for the monitoring, analysis, and interpretation of risks and threats that may affect the company globally
• Provide guidance on the design, development, assessment, and effectiveness of company security policies.
• Promote continued awareness of the Global Security Operations Center though ongoing stakeholder training
• Work with key stakeholders to run and manage clear planning processes and process improvement
• Oversee and guide the activities and performance of outsourced GSOC personnel
• Provide leadership to ensure effective incident management of critical incidents

Basic Qualifications:

• Bachelor’s degree or equivalent work experience
• 10+ years professional experience and a demonstrated record of success in positions of increasing responsibility in global security operations field.
• Ability to innovate, drive change and influence for alignment through a wide range of internal stakeholders
• Highly organized and able to drive strategic direction into tactical execution
• Ability to hire, develop and lead a team that is geographically dispersed
• Experience leading a team of both staff and contract resources toward common goals
• Able to translate high-level direction and ideas into specific plans and actions
• A self-starter who uses extensive experience and judgment to plan and accomplish goals
• Strong communication skills and organization skills. Collaborates with and achieves actionable results through others
• Able to manage others through influence to effectively achieve outcomes
• Builds rapport, strong and sustainable relationships and interacts within all levels of the organization
• Relationship-building skills to collaborate with internal subject-matter experts and external customers
• Unique balance of business operations understanding, project management and labor capacity management
• Persistently manage issues effectively; deals with challenges constructively and positively; maintains productivity and high-performance levels under pressure
• Ability to drive successful programs with cross-functional teams having technical and non-technical members
• Ability to develop portfolio view of functional roadmaps

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
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