High Performance Computing System Administrator

Job Description

Are you looking for a technical Sys Admin role? What if it could be with one of the most impactful IT companies in the world?

At Hewlett Packard Enterprise (HPE), we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. Our legacy inspires us as we forge ahead, focused and dedicated to helping our customers make their mark on the world.

What sets us apart? Our people. Our people’s relentless commitment to partner, innovate, and act. If solving the world’s biggest technology challenges sounds like the right career path for you, read on.

About the High Performance Computing Systems Administrator

HPE Pointnext Services is looking for a High Performance Computing Systems Administrator to provide site leadership and high performance systems availability at the Stennis Space Flight Center, Mississippi, near Slidell, Louisiana. No relocation assistance available.

In this role, you will provide expert technical leadership and execution, and be supporting HPE’s mission-critical customers at the Stennis Space Flight Center in Mississippi, providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s high performance computing solution.

Working at the direction of customer, you will respond directly to customer requests and assignments, and provide technical and operational leadership and guidance as needed.

This position requires a current, active US Federal Top Secret clearance, or the ability and willingness to attain one. As a result, US citizenship is required.

You’ll have opportunity to work on the products we deliver and support, while gaining experience as an HPC Systems Administrator, which can lead to future careers within HPE.

Responsibilities

In this role, you will:

• be an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
• attend regularly scheduled customer meetings to keep the customer informed of activities and progress
• answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
• maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
• maintain system software and firmware revisions, including patches, updates, and OS upgrades
• assist in solving system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
• gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
• determine solutions and implement repair or workarounds when possible, fully documenting steps taken when required
• document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
• manage software issues for both the system and user applications, submitting and tracking bugs as required
• perform other duties assigned

Qualifications

Education and Experience Required

• Bachelor’s degree in Computer Science, Engineering, or related area of study
• 8+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
• Without a degree, three additional years of relevant professional experience (11+ years in total)

Knowledge and Skills Required

• Must currently hold—or be able and willing to acquire—a DoD Top Secret clearance; as result, US citizenship is required
• Extensive knowledge and experience of Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
• Ability to lead and work effectively in a team environment
• Technical skills to investigate and resolve complex problems
• Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
• Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
• Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
• Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
• Very good communication skills, both verbal and written
• Experience with project planning and management, process management, and team or project leadership preferred
• Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
• Occasional travel for training is required

Thanks for taking the time to review our job! If you think it is a match to your experience and interests, please apply today—we are eager to learn more about you! If you know a friend who may be a fit for the job, please refer them.

If you are seeing this job posting somewhere other than the HPE Careers website, you may apply by following these instructions:

1. Log onto www.hpe.com/jobs

2. Sign in, or create and confirm an account

3. Click “Search Jobs”, then enter job number – 1020944

4. Complete full application process

Hewlett Packard Enterprise Values

• Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other
• Bias for action: We never sit still - we take advantage of every opportunity
• Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world ́s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

About HPE Pointnext Global Shared Delivery

HPE Pointnext Global Shared Delivery (GSD) works hand-in-hand with the largest commercial and public sector customers globally to effectively manage their IT needs across their businesses, and around the world. Delivering the operational stability, cost reductions, flexibility, resiliency and scalability enterprise customers demand, Pointnext has been recognized for its leadership in enabling these customers to create new growth strategies and revenue opportunities, while maximizing their IT investments and increasing their business agility.

The complexity of technology deployment, management, and support is creating demand for evolved technology support service offerings that meet performance, cost, availability, reliability, security, and scalability demands. The appetite for Pointnext Support is expanding rapidly as enterprises of all stripes realize they can't “do it all".

About HPE Pointnext

HPE Pointnext is a global service provider and business integrator delivering solutions with speed, power, precision, and passion. HPE is responsible for the development and delivery of the IT infrastructure solutions at the core of the world’s largest and fastest growing organizations, which includes servers, storage, networking, technology services, converged data center infrastructure, Telco and cloud solutions. As part of HPE, Pointnext provides world-class support and consulting services for Hewlett Packard Enterprise products and solutions.
Pointnext assists clients in realigning their IT strategies and making the best use of technology to create or capitalize on business opportunities. We offer onsite services, Internet and global technology solutions to multi-site, multi-national businesses, including manufacturing, telecom, automotive, energy, financial services, and other key industries. Services range from warranty and product support to proactive mission-critical and business continuity services, deployment and performance services, security, and integrated support for complex multi-vendor environments.

About Hewlett Packard Enterprise

Tomorrow belongs to the fast, and Hewlett Packard Enterprise is in the acceleration business!

To help companies accelerate, we’ve created a new company, one that defines transformation—and defies “business as usual”. In the fast-paced, quick-release environment of the future, you need to be constantly ready for change, be resourceful, and be highly adaptable to the ever-changing business landscape.

HPE is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Hewlett Packard Enterprise is not only the company best equipped to build a bridge from where enterprise IT is today, to where it needs to be, but HPE is also an incredible place to build a career. As the only company that brings it all—software, hardware, services, and talented people with the right mindset—we help organizations innovate, stay competitive, and quickly turn ideas into value.

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

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