Renewals Account Executive

Job Description

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Sales & Channel team shares Dropbox Business with enterprises around the world and helps them understand the power Dropbox offers to teams at scale. We’re a collaborative and empathetic sales team, focused on understanding what businesses need to work better together.

Role Description

We’re looking for high-energy, driven professionals with business intuition, strong technical aptitude, and natural sales instincts to join our Sales organization. You should be eager to advance in our organization by demonstrating your ability to be tenacious self-starter every single day. Dropbox offers a dynamic, creative environment where you will be provided the tools, resources, and extraordinary leadership to sell business application solutions and take your career to the next level!

Responsibilities

• Own, drive and manage the renewals process in collaboration with the broader account team
• Partner with our Customer Success Managers and Account Executives to develop account plans and strategies to drive revenue growth and market share within existing accounts
• Lead proactive discovery conversations to uncover new opportunities, and transfer upsell leads as appropriate in a timely manner
• Accurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies
• Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close
• Develop a thorough understanding of Dropbox products and maintenance contracts
• Manage, track, and report sales activities and results using Salesforce.com

Requirements

• 2+ years of experience in account management, sales, or lead generation
• Ambitious drive and experience in a goal-driven environment
• Track record of success & impact
• Enjoy being measured against a quota and activity metrics (cold calls, emails, meetings, etc.)
• Prospecting experience (cold calls/emails)
• Account management experience
• Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
• Knowledge of Salesforce.com a plus
• Commercial /Negotiation experience preferred
• Bachelors Degree or equivalent required

Benefits and Perks

• 100% company paid individual medical, dental, & vision insurance coverage
• 401k + company match
• Market competitive total compensation package
• Free Dropbox space for your friends and family
• Wellness Reimbursement
• Generous vacation policy
• 10 company paid holidays
• Volunteer time off
• Company sponsored tech talks (technology and other relevant professional topics)

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).