Sales Support Specialist

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Objective of the job:
The Sales Support Specialist supports the IBM sales organization in their pre-sales or post-sales administrative activities with contracts, proposals, orders. This requires cooperative collaboration with the sales team and other supporting departments and functions (e.g. Procurement, Pricing, Legal, Billing etc.), with the objective to turn business opportunities to orders and then cash in a timely and accurate manner.
This job role requires high level knowledge of IBM services and general financial principles and must also be conversant in IBM's overall pricing processes, including pricing delegation rules, corporate review clip levels, and all appropriate business controls surrounding the pricing process.
Responsibilities:

• Engage in sales opportunities in assistance to Sellers / Business Partners,
• Understand client requirements and ensure documentation is fully compliant with client specifications and requirements,
• Use appropriate collaborative / business tools and templates and coordinate IBM sales team and other supporting departments to produce deliverables according to client’s expectations, within time critical schedules,
• Ensure satisfactory audit and review posture is maintained: through compliance with all relevant aspects of the process,
• Utilize foreign language skills while engaging and cultivating relationships with Sellers, Business Partners and a variety of IBM functions.

Required Technical and Professional Expertise
Required skills, education and experience:

• English: Fluent
• Daily use of MS Office tools (Word, Excel, PowerPoint)
• Ability to work in a multi-lingual/multi-cultural environment
• Understanding the implications of different pricing options/methods
• Applying basic teaming skills to work within teams
• Ability to solve basic problems within own work group and provide an innovative approach to achieve own work group objectives
• Detail orientation with the ability to multi-task
• Ability to prioritise work in a fast-spaced environment and work under time constraints
• Willingness to work flexibly, as the role involves occasional shifts and overtime
• Excellent analytical skills
• Systematic thinking
• Business driven mindset
• Curiosity to expand knowledge
• High level of flexibility
• Positive behaviour towards time pressure
• Excellent communication and negotiation skills
• Understanding the implications of different pricing options / methods
• Ability to follow Business Controls and maintain bid audit trail

Preferred Technical and Professional Expertise
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About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.