Software Architect Trainee (All Genders)

Job Description

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a graduate to join our Graduate Program in Germany as a Solutions Architect Trainee. In this role, you will help us provide the first experience many customers have to the full value of Red Hat's technology. You will use your technical expertise, passion for open source, and understanding of business processes and IT problems to help our customers invest in and build IT systems that improve business and society. Working closely with customers, you will help align their requirements with the functional capabilities of Red Hat’s solutions. If you like to solve complex business problems, create possibilities, and develop trusted relationships with customers, then this is the team for you. At the beginning of the program, you will be assigned a mentor to support you alongside your manager. You will receive regular development reviews throughout the programme, designed to ensure that you gain the necessary training and experience to successfully transition into a more senior role upon completion. Your training will start with a series of on-boarding courses that cover our business and how you fit into it, as well as the skills that will help you to succeed in your new role and tol take your first steps in your Red Hat career. We have an open and collaborative culture that's based on meritocracy and freedom and courage are two of our four core values, which is why you need to be comfortable taking risks and exploring ideas, but also how you will be able to make a meaningful contribution straight away. As a Solutions Architect Trainee, you’ll have a fantastic opportunity to continue your personal development and professional growth in an open supportive environment where learning is encouraged and enabled by enthusiastic and collaborative individuals who want to see you flourish within Red Hat. The start date for this role is in September 2020.

Primary job responsibilities

• Constantly learn about Red Hat’s new technologies and apply those concepts to customer needs
• Integrate technical knowledge and business understanding to create solutions for business problems of our customers
• Proactively and reactively look for solutions that will benefit customers and create new opportunities for Red Hat
• Assist with technical and non-technical project related activities
• Work closely with colleagues in a collaborative team environment, providing and sharing information at all opportunities
• Build and maintain solid relationships with your colleagues and our customers
• Use your critical thinking skills to tackle tough problems in an innovative way
• Serve as a trusted adviser at the client site and assist the Technical and Sales teams in setting and delivering on expectations
• Bring innovative ideas and enthusiasm to the Project team while identifying new business opportunities
• Maintain an understanding of industry practices through project experience and training
• Respond to incidents, escalations, and exceptions in a professional manner

Required skills

• Passion and curiosity for technology and desire to build a career in the IT industry
• Bachelor's degree or equivalent in any field of study
• Fluent language skills in English
• Problem solving skills
• Good communication skills to convey information to internal and external clients
• Demonstrate ability to find the correct resources and collect required information
• Willingness to share knowledge and experiences generously
• Enthusiastic, motivated, and positive attitude and ability to learn quickly
• Ability to work both on your own and as part of a team
• Willingness to travel up to 50%

CVs must be submitted in English only.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.