Senior Account Manager, South & Southeast, Professional Host Supply

Job Description

Founded in 2008, Airbnb’s mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.

As a member of Airbnb Americas Supply team, you will be working within assigned geographic region and managing partner relationships with Professional Hosts. You will be responsible for prospecting, acquisition, on-boarding and optimizing high quality homes supply to help us drive forward our company vision. You will be reporting to the Manager, South & Southeast.

Responsibilities

• Manage a book of business within assigned territory consisting of several hundred Professional Host accounts (Tier 1/Tier 2) and meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your book of business to drive increase in sales
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular weekly/monthly optimization calls and QBRs with your partners
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners

Qualifications

• 9-10 years of professional experience, of which at least 2 should be in a sales role at a fast growing startup tech company
• 2+ years of hospitality/travel industry experience
• Proven track record of being able to effectively work a leads pipeline and/or a book of business
• Highly proficient in Salesforce, specifically in working with Leads, Opportunities, and other core Salesforce objects
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
• Strong time management and prioritization skills
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• The ability to get things done with constantly changing priorities, projects and deadlines
• Available to travel to assigned markets ~50%
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus