Bristol West - Experienced Liability Claims Adjuster - Denver

Job Description

We are Farmers! Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.
Want to learn more about our culture & opportunities? Check out farmers.com/careers and be sure to follow us on Instagram and LinkedIn!
Job Summary

Using claims systems to accurately document files, this role manages a diary and handles first and third party auto claims promptly, proactively and with a sense of urgency. May be responsible for handling attorney represented first and third party claims, and cases involving serious injury or complicated investigations. Through training, continuously improves skills applicable to including but not limited to claims investigation, liability determination, coverage confirmation, establishing damages, evaluating bodily injury damages and negotiation of claims settlement.

Essential Job Functions

Adjusts highly complex claims through professional, interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims. Conducts thorough investigation on assigned claims, confirms coverage, determines liability, identifies subrogation rights, establishes damages, reports status, and negotiates settlement. Has elevated authority to make payment of assigned claims within prescribed limits. Prepares for arbitration as needed. Inspects damaged property and vehicles, and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles. Determines and reports on subrogation potential. May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items. Evaluates bodily injury claims. Reports theft, fraud, and arson losses as required to state and industry agencies.

Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks. Including training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement. Mentors and supports peers as needed. Performs other duties as assigned

Physical Actions

Sits or stands for extended periods of time, up to a full work shift.

Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions,noise, and interruptions.

Education Requirements

High School Diploma or Equivalent required.

Bachelors Degree preferred.

Insurance Adjusters License in states where applicable required.

Experience Requirements Minimum two years of prior claims experienced required. Additional Qualifications

Strong verbal communication and listening skills including strong written communication skills.

Effective negotiation skills.

Demonstrated customer service skills with the ability to build strong relationships with internal and external

customers.

Possesses flexibility to work in a fast paced, dynamic environment.

Demonstrated time management and priority setting skills.

Demonstrates excellent judgment and decision making skills.

Effective negotiation skills.

Demonstrates a high level of accuracy, even under pressure.

Ability to influence internal and/or external constituents.

Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Schedule: Full-time
Job Posting: 02/18/2020