RWE, Director Clinical Operations (R1118766)

Job Description

IQVIATM is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Real World Evidence Director Clinical Operations

Homebased or office-based opportunity ideally in UK, Bulgaria or Slovakia

IQVIATM Real-World Solutions (RWS) teams work with clients to help them collect and use real-world data to generate evidence to meet the needs of regulators, payers, providers and patients. Our approach is unique in the industry and is defining the way companies can develop and apply real-world evidence to provide deeper insight about market dynamics, therapy area changes, outcomes research and other scientific insights. We are collaborative, intellectually curious, entrepreneurial, and constantly looking for opportunities to harness the value of real-world evidence in a constantly evolving industry.

IQVIA is currently looking to appoint a Director, Clinical Operations (RWS) to lead a European sub-region to drive the delivery of all RWS studies for site identification, regulatory start-up, management and monitoring within those countries.

RESPONSIBILITIES

• Ensure implementation of data driven site identification
• Improve cycle times within the country, identify areas of improvement and lead the team to implement
• Ensure site satisfaction and quality metrics are maintained
• Interface with global operations and the global leadership team building relationships and sharing best practice
• Ensure resources are trained and available to meet the demand
• Develop and grow employees within the team
• Manage low performance and instill a high degree of ethics, delivery and quality
• Improve overall efficiency and productivity of the team
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
• Direct the hiring and selection process for a group of clinical staff by conducting candidate review through participation in the interviewing process. Establish methods to develop and evaluate office/region based onboarding processes.
• Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities. Oversee the execution of the training plan, SOP review and mentored training experiences for a region/office/country.
• Act as a coach and mentor for lower level staff as they develop in their role. Works collaboratively with project leadership including the PM, client representatives and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Analyze and reviews budgets for clinical studies within region. Pro-actively plan for appropriate clinical operations budget consumption and guides line managers and CRSs in managing variances and in developing corrective fiscal action plans.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Advanced knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Real World Study delivery experience
• Strong knowledge of clinical research financial parameters and project financial tracking and accounting methods
• Strong leadership skills
• Effective presentation skills
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
• Strong written and verbal communication skills including good command of English
• Excellent organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.

At IQVIA, you have the opportunity to make a lasting impact on our customers, the industry, patient health around the world, and your career. We are committed to rewarding your contributions with a combination of competitive salaries, comprehensive benefits, and an award-winning culture.

Next steps:

You will be contacted by one of our recruiters to arrange a prescreen call should your background be relevant for this opportunity who will be able to give you more information on this team and the opportunity and also explain the assessment process to you for this role.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.