Director, Operational Risk Management

Job Description

Your Opportunity

Corporate Operational Risk Management (COR), which is a part of Corporate Risk Management (CRM). CRM provides an integrated risk management strategy that supports delivery of predictable financial and operational performance in order to produce successful client and shareholder outcomes. The COR team is responsible for assisting business unit management with the assessment of operational risks at the business unit level and for providing guidance on the process used for the assessment, monitoring and management of risk.

This position will support the operational risk management (ORM) activities of the Liaison team supporting Advisor Services, Human Resources and Legal business partner groups. The incumbent will work independently with business partners and Operational Risk leadership to coordinate key operational risks; evaluate loss events; conduct operational risk assessment; issue management; provide education on the framework elements; evaluate Risk and Control Self Assessments (RCSA); and present risk data to business line management.

What you’re good at

Partner with Business Unit (BU) leaders to identify, assess, and monitor existing and emerging operational risk; including continuous improvement in ORM components. Challenge the effectiveness of the BU’s risk response. Lead all aspects of and challenge the content of BU produced materials in support of the ORM Framework. Coordinate the escalation of operational risk issues in accordance with the CRM standards and policies. Oversee and challenge the design, implementation, and maintenance of businesses processes and controls to handle the risks that the organization is exposed to. Partner with Frist Line Risk Management and other 2nd Lines of Defense groups to achieve continues improvement. Provide advice and guidance to BU managers regarding risk strategy. Collaborate and coordinate across the COR Team and other Liaisons to achieve alignment of activities and continuous improvement. Support Supervisory Risk Management teams to ensure adherence to Operational Risk framework elements and policy requirements. Assess new products and high risk projects; understanding the operational risk that each would bring to the firm and ensure accurate plans are in place to mitigate.

What you have

• 5+ years of professional maturity in ORM, audit or similar role, with 2 years in Director Role or similar level of responsibility with sound decision making and exhibited effective challenge.
• Risk management principles, methodologies and tools, including governance principles in a financial services environment.
• Experience with the Advisor Services, and a firm understanding of how risks in these areas manifest themselves.
• Exhibited negotiating and influencing skills across all levels of leadership.
• A firm grasp on operational risk data management and analysis, in particular, the ability to incorporate and understand mass information from a variety of sources to recommend a course of action.
• Strong written and verbal communication skills with confirmed ability in communicating with Senior Leaders.
• Proactive, able to bring projects and reporting to conclusion.
• Ability to think strategically and holistically across the firms risk verticals and various Enterprises.
• Strong social skills/ability to develop relationships with peers in business unit and central risk management groups.