Implementation Consultant (Retail)

Job Description

Every company has a mission. At Accruent, ours is to make sure you are ready to deliver on yours. 10,000+ customers around the globe depend on Accruent to lead their physical resources and gain the transparency to execute their mission. We’re mission ready. Are you?

Why you want to work for our Professional Services team:

Our Professional Services team is dedicated to our customers in ensuring they are successful and happy in the Accruent products they purchase. You will help our clients map a path to the Accruent platform to solve their overarching business problems. We are looking for highly motivated, fast moving, and dynamic individuals to help implement and deliver our world class platform solutions.

The Implementation Consultant will help translate complex customer business requirements into viable business solutions. Their ability to deconstruct customer challenges into discrete, logical components will be paramount. The successful candidate will be highly self-motivated, an expert at juggling multiple competing projects and priorities on fast-paced timelines, and is able to deliver unparalleled customer success.

This role will be working on/with our Lucernex product within retail, corporate real estate, and health care industries. Our Lucernex application helps a company manage their fixed assets (buildings and equipment) across the entire lifecycle, from site selection through project management and lease administration.

This position reports directly to the Manager, Professional Services and will be located in Accruent's Corporate headquarters in Austin, Texas.

How you'll make a difference:

• Delivering at least 60-70% billable hours
• Road warrior willing to travel (60% to 70%) of the time for in-person customer visits, dependent on the product
• Committed to being a product expert and using best practice to achieve customer goals
• Proven ability to successfully manage and balance multiple projects (typically 10-20 active)
• Self-motivated learning style with a drive for consistent improvement
• Ability to design an efficient software use process to maximize the ROI for our product
• Experience leading customer implementations (10 to 50+ days) from kick-off to go live
• Core and transactional data migration including mapping, import, and error/warning analysis
• Training small to large (typically < 20 people) groups of end-users remotely or in-person
• Building documentation for agendas, project progress, action items, process flow, and guides
• Must live within 45 minutes of a major international airport

What you bring to the table:

• Technical scoping including integrations and user interface customization
• Advanced report design and configuration
• Working knowledge of SQL scripting and HTML, Java desired but not required

At this time, visa sponsorship is not available.

We believe everyone can bring something incredible to the table with each of our unique experiences and personal skillset. We encourage you to apply for roles that interest you, even if you don’t believe you have the exact experience we’re looking for, or your background doesn’t match the job description perfectly. If you are courageous, adaptable, and love being part of an extraordinary team, we want to hear from you!

ABOUT ACCRUENT

Accruent is a global software company that helps organizations achieve superior performance by transforming how they manage their physical resources. Its innovative, industry-leading cloud-based software and services enable organizations to optimize all stages of real estate, facilities and asset management, from capital planning through to IoT-based monitoring and control. With a proven track record across two decades, Accruent has created the only integrated SaaS-based framework and reporting platform for full lifecycle physical resource management. More than 10,000 global customers depend on Accruent solutions to drive out hidden costs, extend asset lifecycles, protect their brands, ensure compliance and deliver on the missions of their organization. Headquartered in Austin, Texas, Accruent serves a wide range of industries in 150 countries around the world.For more information, visit www.accruent.com .

Accruent is an Equal Opportunity, Affirmative Action employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

All offers of employment are made contingent upon the successful completion of a background check. A background check may include: verification of education, past employment, criminal background reports, motor vehicle driving records, reference checks, civil suit records, drug test and/or investigations into incidents involving theft, fraud, harassment and workplace violence. The company is the sole determinant of a successful background check.