Enterprise Sales Account Manager

Job Description

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for an Enterprise Sales Account Manager to join us in Hong Kong. In this role, you will play an essential part in building relationships with significant clients. You will ensure client satisfaction and identify new opportunities to increase sales. You’ll represent Red Hat and interact with major clients. As an Enterprise Sales Account Manager, you will need to have excellent communications skills and a customer service attitude. You’ll be responsible for achieving sales quota and strategic account targets.

Primary job responsibilities

• Manage our key account portfolio
• Achieve assigned strategic account objectives
• Establish solid, long-term customer relationships
• Communicate with major clients on a regular basis and respond to specific queries
• Suggest solutions and innovative ideas to meet client needs
• Serve as the contact between key customers and internal teams
• Identify and approach new potential strategic customers
• Monitor sales performance metrics
• Prepare weekly, monthly, quarterly, and annual reports and forecasts

Required skills

• 10+ years of experience working as a strategic account manager or key account manager
• Solid sales experience in B2B environment
• Practical experience with infrastructure and cloud-related software, middleware, integration software, and consulting services
• Solid experience with creating and implementing account development planning
• Understanding of sales performance metrics
• Ability to address customer requests in a timely manner
• Excellent communication and interpersonal skills with an aptitude for building solid client relationships
• Solid negotiation skills and a problem-solving attitude
• Availability to travel as needed
• BSc degree in sales, business administration, or relevant field

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.