Data Operations Support Specialist

Job Description

Company Description

Paying the right way, getting paid what you’re worth — it’s complicated, and it matters. Compensation used to be a dark art. Not anymore. PayScale helps employers and their employees understand the right pay for every position and effectively communicate about compensation.

PayScale pioneered the use of crowd-sourced compensation data and unique matching algorithms to power the world’s most advanced compensation platform and continues to be the compensation global leader, featured in G2 Crowd's 100 Best Software Companies for 2018 , based on user reviews.

We foster a working environment that generates new ideas, promotes ownership and experimentation and encourages highly motivated individuals to be truly creative. Are you forward-thinking, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career!

Job Description

What We Do: The Data Ops Support Team is responsible for ensuring the quality and the accuracy of the data loaded into the MarketPay database. We assist the Survey Data Managers with various tasks including quality checking survey files, processing job descriptions, participant lists and collaborating with other teams on special projects.

What You Do:

Day-in-the-Life: As a Data Operations Support Specialist, a typical day may include the following...

• Auditing survey data and providing quality feedback on issues found in the data.
• Processing complex files using Excel.
• Collaborating with team members and Data Managers on projects.

First Year in Role:

• Month 3: While receiving direction from your teammates, you've successfully audited several survey conversions and communicated any issues to Data Managers.
• Month 6: At six months, you've completely ramped up your knowledge of survey publishers and can handle auditing any survey conversion.
• Month 12: You're now fully trained. You can handle the most complex survey audits with no supervision. Also, you've been through one Survey Participation cycle and are fully trained on survey job descriptions.

Qualifications

Experience:

• You acquired a Bachelor’s degree (or equivalent experience) and 3-5 years of professional experience.
• You have experience with relational databases, HRIS and/or compensation surveys.

Skills:

• Outstanding attention to detail.
• Superb interpersonal skills, with the ability work in concert with others to accomplish objectives.
• Good technical, analytical and problem-solving skills.
• Strong written and oral communication skills. Ability to communicate clearly and concisely across all levels of the organization.
• Highly proactive and able to work with little supervision.

Tools:

• Microsoft Excel
• Python experience a plus

Additional Information

Meet Your Manager: Tim Besgrove just celebrated 8 years at PayScale. Before that, Tim taught English in South Korea. Tim's passions include building teams and helping team members find the PayScale role that best fits their skillset. Tim's favorite thing about working at PayScale is the work life balance PayScale offers.

Hiring Process: “Change is the only constant in life (and PayScale)” – Heraclitus (okay, so we paraphrased a bit). The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc.

1. Phone conversation with recruiter (30 minutes)
2. Phone or coffee conversation with hiring manager (1 hour)
3. Interview loop with team + org leaders (5-6 hours)

Benefits & Perks – The Highlights:

• Flexible Paid Time Off policy
• 10 paid holidays
• Amazing Medical/Vision/Dental/Prescription coverage: 100% company-paid premiums for employees; 50% for eligible partners and dependents
• Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Long Term Disability, Short Term Disability, and Company-paid Life Insurance
• Competitive Maternity and Paternity Leave, and onsite Mother’s Room
• 401k which vests immediately, complete with company match
• Onsite bike storage, lockers, showers, and clothes dryer
• Ergo friendly chairs and sitting-standing desks

Equal Opportunity Employer: PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.