Operations Manager

Job Description

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
The Operations Manager is the trusted advisor to our transformation leader. This is a fantastic opportunity to understand basic business principles for an IT business. The Operations Manager will be responsible for a budget and work closely with a global leadership team to balance resources, infrastructure, and software spending while delivering outcomes that realize value to the business.
Additionally, the Operations Manager will manage personnel and asset resource data for the subdomain’s portfolio. This role can be extended to manage security and risks associated with the portfolio, track agile principle metrics and attainment, and other related operational processes. In this role, you will also be part of a passionate team of operational managers around the organization who discuss, manage, and optimize assets in a standard way.
Main duties and responsibilities will include the following:
• Expense forecasting;
• Management of resource data, both technical and personnel;
• Month-end close activities including variance analysis;
• Annual budget planning;
• Participation in systems, processes and reports improvement to drive organizational operations efficiency;
• Cost-reduction analysis and metrics in all areas of the business;
• Drive automation of processes (e.g. for budget forecasting)
Required Technical and Professional Expertise

• Technical Operations Management - 1+ yrs exp
• Project Management – 1 + yrs exp
• Financial Management – 1 + yrs exp
• MS Office and Excel – 1 yrs exp
• Modern Project Tracking Tools (Trello, JIRA, HP Quality Center, etc.) 1+ yrs exp
• Bachelor’s Degree
• Good Communication Skills
• Passion for Learning

Preferred Technical and Professional Expertise

• Agile Practices – 1 year
• Change Management – 1 year
• Data Analytics – 1 year
• English Language – Fluent
• Leadership
• Sales & Marketing Industry Background
• Jira
• Cognos
• Box
• Slack
• Trello
• W3 Publisher
• Ariba

About Business Unit
The Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.