Medical Assistant - Clinic Laboratory Flexible Workforce

Job Description

Overview

M Health Fairview Services is looking for a Medical Assistant to support the Clinics Flexible Workforce.

Flex workforce employees regularly travel to multiple clinics to fill open shifts and “regular” travel is defined as the expectation to be available to travel 100% at any time to different locations based on the business needs. The length of the assignment at a location will vary based on need (i.e. 1 day for ill call or an extended period of time), which includes the expectation to travel to more than one clinic during the day at a moment’s notice. The nature of travel expectations (100%) and schedule expectations (unpredictable) provide a clear distinction between flex workforce employees and the expectations for travel (none or occasionally) and schedules (predictable) for other employees. This position includes working at least 1 weekend a month at either Highland Park or University Children's Clinic.

The flex position will provide coverage to the Central Region Clinics. Clinic locations include: Highland Park, Hiawatha, New Brighton, Riverside/Integrated Primary Care and University Children's.

Responsibilities/Job Description

The Laboratory CMA is qualified to perform waived and moderate complex testing as defined by CLIA’88. The Laboratory CMA possesses working knowledge of the clinical laboratory and performs routine clinical laboratory analyses, recognized problems, identifies basic causes, and makes corrections using established protocols. The CMA correlates data based on knowledge of technical and instrumental conditions affecting test results and performs qualify control procedures within established parameters. The CMA collaborates with customers of the laboratory to promote customer satisfaction. The CMA works independently under general supervision.

Prioritizes work to achieve optimal patient outcomes.

• Determines and revises priorities for diagnostic testing.
• Uses appropriate communication skills to meet patient/family, and other customer needs.
• Works under stress in a variety of situations and manage work flow using independent judgement, manual dexterity.

Communicates effectively with all members of the health care team.

• Documents compliance with regulatory agency requirements.
• Follows infection control guidelines.
• Adheres to safety protocols
• Ensures imaging procedures meet all standards and protocols.
• Works within the limitations of scope of practice.
• Responds appropriately to emergent situations

Follows established guidelines to obtain specimens and prioritize work

• Obtains specimens from patients of all ages and degrees of physical and/or mental disability.
• Properly verifies patient identity.
• Assesses integrity of all specimens for testing.
• Verifies correct identification of specimens before testing.
• Follows established guidelines for determining priority of specimen testing and procurement.

Performs waived and moderate complexity testing as defined by CLIA’88

• Demonstrates working knowledge of the clinical laboratory and performs routine clinical laboratory analyses.
• Works independently under general supervision.
• Operates laboratory instrumentation and information systems according to written procedures.
• Completes specified maintenance on instruments.

Recognizes problems and takes appropriate measures to resolve them.

• Identifies basic causes of problems and makes corrections using established protocols
• Initiates proper safety or emergency responses.
• Obtains assistance from supervisor or others if unable to resolve issues.

Evaluates testing results for accuracy and appropriate intervention.

• Determines if test results fall within normal parameters and reporting protocols. Recognizes age-specific reference ranges.
• Assesses the validity of the test results in relation to clinical conditions or technical factors.
• Takes appropriate action to recheck abnormal, discrepant, or unexpected results.
• Directly communicates abnormal and critical results to care giver.

Complies with Laboratory Quality Assurance and Performance Improvement, and Laboratory Compliance Programs.

• Documents deviations and action taken.
• Documents reagent, test kit and calibrator checks.
• Recognizes and communicates values that exceed the QC decision levels.
• Reports unresolved QC trends to supervisor
• Complies with laboratory procedures needed for regulatory compliance.

Additional Requirements: Willingness to work at other sites preferred. Maintain required CEU’s and maintain annul laboratory competency checks in clinical laboratory.

Qualifications

Required Qualifications

• Vocational/Technical Training or Associate Degree which includes the completion of a clinical internship of at least 3 months duration or equivalent routes as specified in CLIA’88
• BLS certification
• Applicant must maintain their certification by maintaining required CEU’s and pass the laboratories annual competency checks.

Preferred Qualifications

• 1 to 3 years’ laboratory experience

Other Required Skills

• Good phlebotomy skills
• Effective team member
• Strong Customer Service skills
• Critical thinking
• Verbal communication
• Organizational skills

Desired Skills

• Demonstrate the ability to work under stress in a variety of situations
• Ability to exercise independent judgment