IC Admin

Job Description

Administrative Assistant

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

What You’ll Do

• Maintain a close working relationship with all warehouse functions; provide support as directed.
• Maintain a close working relationship with Talent Management (HR); provide support as directed.
• Gather data to compile productivity and operational reports for warehouse management; audit for content and accuracy.
• Perform extensive data entry into various business systems; complete tickets, compile reports, and conduct audits.
• Provide general office support (file, create POs, order supplies, manage mail, etc.).
• Assist with timekeeping activities (enter/adjust data and schedules, create and audit reports, resolve discrepancies, manage points systems).
• Assist with hew hire onboarding activities including creating packets, new hire data entry, supporting new hire orientation.
• Manage timecards and ID badges.
• Assist with planning and executing employee engagement and wellness activities.
• Assist with distribution of employee communication material.
• Manage safety logs and reports; actively participate on the safety committee.
• Assist warehouse employees with computer usage, questions, etc.
• Provide support for other company locations as needed.
• Help with travel, site events and/ or training events.
• Complete other duties as requested by management team.

What You’ll Need

• High School diploma or equivalent.
• Excellent MS Office skills, particularly Outlook and Excel (logic and data functions, macros, VBA, pivot tables, etc.); ability to learn new systems quickly
• Excellent communication skills and ability to communicate clearly in English (verbal and written).
• Previous experience within a warehouse, logistics, distribution, or related environment preferred
• Ability to use a computer keyboard, computer screen, telephone headset and telephone system.
• Previous experience with ticketing systems
• Previous involvement with event planning a plus
• Demonstrated ability to multitask, and provide a high level of detail