Technical Operations Manager

Job Description

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of operations engineering experience in development or new product environment.
• 5 years of management experience and working with/at contract manufacturing companies.
• Experience in leading an operations engineering team.

Preferred qualifications:

• MBA or Master’s degree in Engineering.
• End to end supply chain operations experience.
• Demonstrated ability to lead complex, strategic, and operational initiatives.
• Excellent cross-functional leadership skills.
• Exceptional communication skills.

About the job

Google has one of the largest and most powerful computing infrastructures in the world. Your team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google's powerful search technology. When vendors build parts for our infrastructure, you're right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google's infrastructure needs and product specifications. Your work ensures the various pieces of Google's infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.

As a Technical Operations Manager, you'll evaluate product designs and create the processes, tools, and procedures to help continuously improve our technical infrastructure by improving every aspect of product quality. You will work closely with multiple skilled engineering teams, product operations, and supply chain teams to ensure the product represents the best of Google's brand and ensures a quality of service beyond today’s standards.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Build and manage a team responsible for performing the technical operations function for Google’s Platform new product introductions.
• Define team strategy and translate into quarterly objectives, aligning with roadmap and overall departmental vision. Assess and manage team performance through regular staff meetings, one on one’s, and quarterly assessments.
• Manage communication of progress/status with customer and partner groups in the US and various time zones. Manage relationships between cross-functional teams.
• Provide technical expertise and leadership throughout product life cycle, driving early engagement. Identify gaps and drive improvements in processes, products, and suppliers.
• Serve as primary interface to staffing team, creating job descriptions, identifying sources for candidates, conducting interviews, and leading candidates through the process.

Location

At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

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