Business Development Executive - Customer Experience Platform (CX) NYC

Job Description

Overview

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

Perficient has a career opportunity for a Business Development Executive within our Customer Experience Practice (CX) to be based out of our New York office.

About Our Customer Experience (CX) Practice:

As a Platinum Sitecore Solution Partner and a Gold Episerver Partner, we are a leader in implementing customer experience solutions on both platforms. From digital strategy, to site implementations, to content services, we offer our clients deep customer experience platform expertise. As a Sitecore partner since 2003, we have more than 80 Sitecore certified consultants and 10 Sitecore MVPs on staff.

Perficient Digital and Episerver combine the innovation and imagination of a digital agency with the strategic insights and technical capabilities of our Episerver implementation specialists. Driven by customer insights, we gather and analyze the data to design, architect, and implement websites built on the Episerver platform. Our experts craft an experience that tells a story and enables you to connect with consumers where they are – across mobile, tablets, and desktops. And, with a deep understanding of business needs and extensive technical capabilities, we can integrate solutions across a wide variety of applications, providing a seamless customer experience.

Job Overview:

The Business Development Executive is a limited portfolio seller, focused on a specific solution set, and aligned to our CX platform partner relationships. This individual will have assigned territories and will be responsible for solution growth with all clients in their territory. Portfolio Specialists work in an overlay capacity with Account Developers and Account Managers in existing clients, but also have the responsibility to open new client relationships.

Successful candidates will have an outstanding track record of selling professional services involving Sitecore and Episerver Solutions and Services.

The Business Development Executive will report to a National Sales Director and will be accountable for generating highly profitable IT services revenues of $3-4M+ per year.

Responsibilities

• Skilled at all facets of the selling process, from lead generation and opportunity identification through to proposal, oral presentations as well as contract negotiations and closing new deals with clients.
• Solid experience selling complex IT solutions based on ROI/business value justification to CFO’s and LOB C-suite executives in Fortune 500 companies.
• Ability to navigate complex organizations and to build trust-based relationships. Be an advocate and effectively translate client requirements to Deal/Delivery Teams. Work collaboratively to architect and solution complex proposals and to close professional services deals.
• Develop account plans, pursuit strategies, facilitate maximizing Perficient revenue opportunities through appropriate land and expand account growth strategies.
• The ability to expertly position and sell Perficient’s Microsoft capabilities, as well as other firm solution offerings and company-wide practice solution offerings.
• Knowledge of/experience with structured sales methodologies, (e.g., Strategic Selling, Solution Selling, SPIN, Power based Selling, Target Account Selling). Adept at orchestrating selling activities based on the Perficient selling methodology.
• Demonstrated success selling for lesser-known brands or integrators.

Qualifications

• High energy, self-managed, hands-on, strong interpersonal, oral and written communications and organization skills.
• 4-7+ years of strong over-quota sales achievement in information technology consulting and/or system integration services (must have relevant experience selling complex IT services versus hardware, software and staff augmentation services).
• Ideal candidate will have worked for Sitecore, Episerver, Microsoft or a partner organization, with strong experience selling consulting services in support of customer experience application and technology solutions. Candidate will have a strong partner and professional network and should be a top performer at their current employer.
• Has a “hunter” mentality – comfortable with cold calls and ability to open new accounts – requires strong communication skills.
• Good understanding of large information systems projects, strong analytic skills, project management skills, understanding of disciplines (e.g. systems development methodologies, object orientation, etc.) and technologies (hardware, software, databases, etc.), grasp and ability to solve business problems (scale and performance-oriented problems – a plus), a creative seller.
• Ability to travel domestically as required by the position (less than 50%).
• Team player, self-starter with a strong work ethic and the ability to tackle hurdles creatively.
• Strong relationships in the marketplace.
• A lifelong learner with a strong interest in technology and a keen desire to continue to learn.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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