Website Support Specialist - Spanish

Job Description

Role description:

This is a full time, on-site position in our Denver office working to support clients with FareHarbor websites. We’ve developed a platform (built on WordPress) that is used to built out each of our client's websites. If you understand what key factors make up a good site, we can help fine tune your ability to make requested edits for a visually appealing website that converts highly for customers. This is an entry-level position that does not require any experience in computer science or graphic design.

Responsibilities:

• Upgrade client's existing FareHarbor websites based on new offerings, best practices and data
• Assist with time sensitive support requests for clients with existing FareHarbor sites
• Train clients on how to to take ownership of their FareHarbor sites and make updates on their own
• Create and maintain documentation and training materials on FareHarbor sites
• Able to work closely and effectively with others
• Patient, curious, detail oriented and eager to problem solve
• An excellent verbal and written communicator
• Able to prioritize effectively

Requirements:

• Legally authorized to work in the United States
• Fluent in both Spanish and English

Bonus Points if you have:

• Have experience working with WordPress and/or another website building platform (Weebly, Wix, Joomla, Squarespace, GoDaddy, FTP, etc.)
• Desire the challenge of a new puzzle every day
• Understand website best practices
• Have experience with HTML and CSS
• Are comfortable taking ownership over a project
• Sweat the details
• Have the desire to improve and grow within the organization

Benefits:

• 23 vacation days per year (based on 40 hours per week)
• 401k + Employer Matching
• Health Insurance
• Dental and Vision
• Central Denver Location
• Social Hours & Events