Senior Solution Consultant - ITBM

Job Description

Presales Solution Cunsultant - IT Business Management
Location: Milan

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our technology, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Role

ServiceNow is seeking IT Business Management (ITBM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

What you get to do in this role:

• Create and contribute in Sales campaigns focused on ITBM by providing product and industry insight
• Serve as a thought leader on ITBM for ServiceNow
• Strong alignment with Product Management and Engineering teams on roadmap and field feedback
• Create and own programs that enable Solution Consultants to demonstrate the value of ITBM
• Contribute to and maintain a showcase of ITBM solutions created on the ServiceNow platform
• Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients
• Demonstrations of solutions, both standard and tailored to prospects and existing customers
• Responding to request for information / proposal documents
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
• Supporting Marketing events – user conferences, trade shows, webinars, etc.
• Staying current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges
• Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.

In order to be successful in this role, we need someone who has:

• Exceptional communication and presentation skills to include technical and business concepts
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system
• Strong Pre-sales experience and mastery of the Sales process
• A strong understanding of the PPM market and Project Management related business processes
• Profound experience from working with agile processes and solutions
• Knowledge of the Application Lifecycle Management (ALM) market
• Prior presales experience with a PPM, APM, Agile solution provider (CA, HP, Oracle, Microsoft, IBM, Atlassian, Rally, Agile Craft) or related high technology business environment
• Exhibit prior and current technical expertise in web technology and the ability to learn new technology

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.