ITSS Operations Project Manager

Job Description

ITSS Operations Project Manager

Looking for a company where you can shape how the world buys, sells, and gives? Where you’ll be supported in challenging convention, taking risks, and innovating? Where you’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago? Where you can just be yourself, do your best work, and have a meaningful impact? If so, we’d love to talk to you!

About the team:

We are passionate about supporting eBay employees in their mission to connect buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include support of technologies used by Bay’s internal business globally.

The location for this position is flexible. As a project manager you will work with the eBay Information Technology Services & Solutions team and its global partners to design and implement operations process, technologies, and improve our efficiency and performance.

You need to have strong data analytical skills, process design, improvement and project management skills. You’ll need to need to be a master of methodology to effectively coach and guide your project teams through end to end project planning and execution.

Job Responsibilities

• Manage operations projects and advise in process development
• Deliver business analysis and performance insights
• Partner with operations teams and technology providers
• Develop project plans tracking technology, feature, functionality and process change implementations.
• Build and maintain a weekly process & project dashboard and ongoing issues.
• Ensure that all process design tasks and projects are delivered timely, within scope and within budget.
• Actively track and measure process & project performance using appropriate systems, tools and techniques.
• Assist with other departmental task, such as supporting the creation of metrics, reporting, and compliance.

Basic Requirements

• 5+ years of business analysis and project management experience
• Experienced and proficient with tools needed to manipulate large data sets and manage project tasks.
• Demonstrated success as a process or project manager
• Detail oriented, outstanding planning and organizational skills.
• Knowledge of the information technology operations and services landscape
• Strong communication skills to lead meetings and project discussions, and facilitate alignment
• Strong technical and analytical skills
• Organizational knowledge and proven ability to work effectively in a cross-functional environment is highly preferred
• Strong interpersonal skills and outstanding judgment

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] . We will make every effort to respond to your request for disability assistance as soon as possible.

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