Job Description

Senior Graphic Designer

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Job Number: 857116 Date posted: 12/19/2019 Description: Responsible for contributing to and leading significant, enterprise-wide transformation efforts that unify major organizational / functional groups (Clinical, Operations, Shared Services, Facilities, IT, Finance, Legal, HR, etc.). Designers in this category envision new services, experiences, and products, as well as the novel systems required to support them. Roles require fluency in the languages of design and business, and the ability to advance ideas from the conceptual stage through to implementation. Essential Responsibilities:

Human Centerd Design: Leverages expert human-centered design knowledge to collaborate with stakeholders to define, plan, and design the appropriate end-to-end cross-channel experiences and solutions from a member point of view.

View of the Customer: Applies a member-centric lens to problems and advocates the 'customer' view. Identifies opportunities to improve end-to-end experiences and turn member insights into actionable experience changes.

Synthesis: Synthesizes and interprets large amounts of quantitative and qualitative data. Uses sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts.

Visual Design: Interprets strategies into visual notional representations and explains the assumptions, approaches and key tenets. Applies an expert understanding of needs, goals, and challenges and connects to tell a single story.

Communication: Communicates strategic ideas proficiently with well developed writing, presentation and story-telling skills.

Project Management and Consulting: Develops, coordinates, and manages production plan for project materials.

Provides periodic work guidance to design staff.

Basic Qualifications: Experience

Minimum of Eight (8) years in ad agency, design consultancy or large corporate design department required. OR

Minimum six (6) year experience in an ad agency, design consultancy or large corporate design department with a Master's degree in Graphic design, Communication design, UX/UI, HCI or new media design, English, Journalism, Business, Org. Psych, Sociology, or related field required.

Education

Bachelor's degree in Graphic design, Communication design, UX/UI, HCI or new media design, English, Journalism, Business, Org. Psych, Sociology, or related field required.

License, Certification, Registration

N/A

Additional Requirements:

Skilled practitioner using human centered design (HCD) methods, including: research, framing, solutioning, and prototyping.

Make beautiful, elegant, and ingenious solutions within specific design discipline and in adjacent areas.

Commands numerous prototyping tools and methods that bring about looks-like, feels-like prototypes quickly.

Understands and can effectively develop Minimum Viable Product/Service Prototypes, and can design experiments to test concepts quickly in real-world environments.

Experience with a variety of visual design, and graphic and interactive prototyping tools such as Adobe Creative Suite, Sketch, Principle, InVision, HTML/JS/CSS, and After Effects.

Experience with various design methods including Agile, Sprints, and Co-Design.

Ability to acquire and use expert knowledge of KP, its customers, the health and healthcare markets, and adjacent industries.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

Ten (10) years in ad agency, design consultancy or large corporate design department preferred.

Master's degree in Graphic design, Communication design, UX/UI, HCI or new media design, English, Journalism, Business, Org. Psych, Sociology, or related field preferred.

Primary Location: California,Oakland,Ordway One Kaiser Plaza Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Research and Development Department: Office of Transformation Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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