System Consultant

Job Description

System Consultant

The pre-sales System Consultant is to provide strategic prospective customers with technical expertise, build quality relationships at senior levels with both IT and Business leaders and professionals, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This will include activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up technical calls, one-off demonstrations with the intent to educate, and work with the sales team to create the "complete solution" during the pre-sales process.

They will have a proven track record of solving complex problems, answer prospects' and team members' detailed product questions, prepare and perform detailed product demonstrations to large corporate customers. This individual will report to the System Consulting Manager and will also participate in mentoring and cross-training of a remote team of System Consultants.

Job responsibilities include:

• Be a technical subject matter expert and lead client facing demos and presentations to support the sales organization
• Work closely with sales executives and fellow solution consultants to achieve sales targets
• Be able to professionally represent and sell Thomson Reuters tax technology and business services/solutions to all levels of large corporate customers
• Be able to articulate Thomson Reuters value proposition as it relates to each prospect's unique critical business issues using customized solution demonstrations
• Establish strong relationships with customers and provide business process consulting to ensure clients achieve maximum business return
• Performs extensive needs analysis and client contact before product demonstrations
• Performs focused, professional product demonstrations
• Responds to RFPs with detail and professionalism
• Assists account executives in preparation of proposals
• Answers one-off questions from potential customers
• Maintains and continually upgrades technical understanding of products
• Provides technical leadership and ensures technical issues are resolved
• Work with other Thomson Reuters organizations to enhance solution offerings and provide feedback and direction from the field
• Visit customers and develop relationships to provide insight and value-add stories to the sales cycle
• Travels within assigned territories as required
• Ensures recruitment and training of staff to achieve business objectives
• Provides guidance and leadership on performance management and employee development
• Participate in mentoring and helping develop other members of the System Consultant team
• Ensures that all team members work efficiently to achieve the highest level of client satisfaction

Qualifications:

• The ideal candidate has experience in working on tax automation integration of a major cloud ERP platform with a tax engine vendor (e.g. Vertex, Avalara, or Sovos)
• Experience with one or more of the major cloud ERP platforms (SAP S/4 HANA, Oracle Cloud, NetSuite, Microsoft, etc.) especially in financial modules (AR, AP and GL)
• Cloud deployment expertise – hands-on experience and familiarity with cloud deployment strategies (Amazon Web Services and/or Microsoft Azure)
• Understanding of information security measures and approaches
• Bachelor's degree in business or computer science
• 3 to 5+ years’ experience working in a customer facing role or as an integral part of a customer facing pre-sales team
• Proven experience of pre-sales solution consulting experience directly supporting complex sales engagements; selling a solution spanning multiple departments in a company and requiring their approval
• Strong interpersonal skills, written & oral communication abilities and training skills/experience

Special skills and knowledge requirements:

• Demonstrated ability to communicate highly technical concepts and processes to the "common person"
• Excellent knowledge of Order to Cash and Procure to Pay business operations
• Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel
• Demonstrated ability to present technical concepts in clear manner to customers through demos and presentations
• Familiarity with technical cloud computing concepts and strategies
• Ability to work externally and internally with all levels of the organization
• Implementation experience is a bonus
• Consultative selling experience a plus

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit thomsonreuters.com/careers .
More information about Thomson Reuters can be found on thomsonreuters.com .