Client Service Associate (Manager Development Program)

Job Description

About AlphaSights

AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision-makers from investment management, private equity, management consulting, and corporations connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com.

关于奥法赛

AlphaSights为全球投资和业务专业人士按需提供跨所有行业和地区的业务专业知识。通过AlphaSights,来自投资管理、私募股权、管理咨询和企业级客户可以与动态的行业专家网络联系,以提供定性和定量的市场洞察力,行业专业知识和执行支持。我们在全球拥有9个办事处,1,000多名专业人员的全球团队,我们为全球客户提供支持。了解更多信息,请访问https://www.alphasights.com/。

The Role

As an Experienced Client Services Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time assessing whether experts possess the knowledge our clients seek, and you’ll connect qualified experts to our clients.

Working on several client requests at once, you’ll quickly develop an effective project, client, communication, and time management skills. This is a fast-paced, commercial role with a clear focus on results and revenue generation, and Associates who succeed at AlphaSights often embark on successful careers in commercial and operational leadership.

职位介绍

作为经验丰富的大客户服务代表,您将充当我们的客户和行业专家之间的桥梁。您的角色是了解客户的知识差距,并找出可以解决他们问题的行业知识专家。您需要快速、批判性地思考,对公司和行业进行研究,并找出具有正确经验和见解的全球专家人选,并将合格的专家与我们的客户联系起来,以解决客户的问题。您的项目管理,客户管理,沟通和时间管理技能将得到大幅度提升。这是一个快速成长的角色,以商业结果为导向。

Role Responsibilities

• 25% industry research
• 25% account/project management
• 50% sales

A mix of cold calling and client communication, while also researching and mapping out markets and industries, and lastly managing projects and understanding timelines and scope of work.

Also this manager program will accelerate your timeline to manager, you will lead multiple projects and manage accounts.

What We Look For

• Within 2 - 4 years working experience in account management, business development and sales-relative roles.
• Innate curiosity and excitement about the world of business, ideally evidenced through choice of past work experiences, undergraduate degree, past internships, etc.
• A client-first mindset, which means a relentless commitment to work on clients’ behalf and surpass their expectations.
• The drive and resilience to deliver excellent service amidst tight timelines and changing circumstances.
• Fluency in Mandarin and English.