WW Sales Enablement - Business Systems Analyst

Job Description

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

You excel at administration and management of user support tickets alongside IT

You have the ability to participate in product and process training related to site administration and support duties

You have the ability to handle page creation/update requests; basic graphic design

Position Overview

The WW Sales Enablement Business Systems Analyst will manage the ongoing administration of our global sales enablement platform with a focus on content governance and data analysis.

The Business Systems Analyst will handle all aspects of administrative site management and content governance reporting within our global sales enablement platform, SalesIQ, as well any associated tools required to support the extended sales and services teams.

Role Responsiblities

• Expert proficiency with Microsoft Office Suite
• Experience with ShareFile preferred
• Experience with Salesforce.com (CRM) preferred
• Experience with content management platforms (Seismic, SharePoint, etc.) preferred
• Experience with Adobe Photoshop and basic HTML preferred
• Experience with Tableau preferred
• Adaptable and agile in learning the people, processes and technologies within an enterprise level organization
• Customer service and support oriented, positive attitude, professional and friendly demeanor
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Strong ability to multi-task and manage various deliverables or deadlines under supervision

Basic Qualifications

• Bachelor’s Degree in Business Administration, or similar field or equivalent experience
• 1-2 years’ experience in technical project coordination/management preferred
• Fluent in written and verbal English
• Additional language skills considered an asset, but not required

Preferred Qualificaitons

• Sales Program Knowledge – Understands the Citrix Vision and strategies across our entire sales organization
• Project Management – Ability to define and manage projects of varying complexity and across multiple teams
• Systems Management – Possesses a general understanding of content management systems

*LI-LS17 Fort Lauderdale, FL

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

Functional Area:

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at [email protected] for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.